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Smokyland Motel

2.0 star property

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Photo gallery for Smokyland Motel

Standard Room, 1 King Bed
Outdoor pool
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

Room options

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Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
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Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
37738, TN, Gatlinburg, 727 Parkway

Important information

Property is also known as

Smokyland
Smokyland Gatlinburg
Smokyland Motel
Smokyland Motel Gatlinburg
Smokyland Hotel Gatlinburg
Smokyland Motel Motel
Smokyland Motel Gatlinburg
Smokyland Motel Motel Gatlinburg

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Reviews

Smokyland Motel Reviews

7.4

Good

7.8

Cleanliness

9.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 112 reviews
Rating 8 - Good. 37 out of 112 reviews
Rating 6 - Okay. 24 out of 112 reviews
Rating 4 - Poor. 19 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

Reviews

10/10 Excellent

JOHN, EVANSVILLE IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT LOCATION WILL STAY THERE AGAIN

IT WAS GREAT

8/10 Good

Steve, Ky

Liked: Staff & service

Great Location

This is a older motel. But comfy. If you are looking for a 5 star this motel is not for you. If you are OK with a little wear and tear to be in the heart of the Gatlinburg strip this should work for you. Other than some spots on carpet and worn table tops, the room was clean and fresh smelling. Parking can be a problem on week-ends. You get a parking permit for the motel lot but if you come in late after a show or dinner most of the spots were gone. I don't think the the parking permit is very well enforced. You see a lot of cars in lot without the permit in the window. Then when thing start to slow down around town some spots opened up. No one wants to see someones car towed but motel guest should be able to park in lot.

6/10 Okay

oddog, Cincinnati, Ohio

Liked: Cleanliness, room comfort

Middle of town

Smokyland, like most of the hotels on the Parkway, is fairly old and in need of upgrading. However the room was clean, the staff was very friendly and helpful. Except for the construction going on it was also very quiet. The TV set was really in need of replacement but it was still watchable. The prices are very reasonable. I usually go at least twice a year and sometimes more and I try to always try to book a room there It is close to the center of town which makes it very convenient.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

TOO MUCH NOISE!!

Both nights we were there we could not sleep because of all of the noise. There is construction going on next door where they are demolishing an old hotel. Our room was on the back side and around 2am a garbage truck started emptying dumpsters. This continued until about 4am. Then at 4:30am a city truck pulls up outside our door and starts up a gas powered pump. He then proceeds to wash the street! This went on until about 5am. Then around 6am the demo crew starts up again. The hotel itself was ok and the staff was nice but the amount of noise was terrible. I will not stay there again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

no service second day in!!

location was great staff very friendly.the second day we had no clean towels no explanation for no service.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

The Room

The carpet in the room was disgustingly dirty but the beds were clean and the bathrooms were clean.

10/10 Excellent

Cassie, Campton, Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Older but clean hotel. Great for location. Just a basic room

8/10 Good

tabatha

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Emily, Georgia

Liked: Staff & service, property conditions & facilities

Great Motel if you don't use your room a lot

The motel room was in a great location, which was good for me because me and my friends could walk to wherever we wanted to in town. Gatlinburg is a better choice to stay in if you like drinking because Pigeon Forge is a dry area FYI! However, the room itself had a wet/moldy smell to it which may have been because of all the rain that's been going on this year. You can tell that the room is an older room. There is a small fridge and microwave but they are placed next to the bed, at least in my room they were, so it isn't necessarily a small kitchen type of area that you are provided. The bathroom was clean and they did come every day to replace towels and take the trash, which I liked. The water pressure in the shower was also great, which is a big plus if you have long hair. The staff was also nice. When I am on vacation I don't spend a lot of time in my hotel/motel room, so the location of the motel outweighed those factors. If you have someone whose older, sick, etc, this may not be the hotel room for them because the room isn't as nice as they might want it to be. The TV is old, it gets about 28 channels and the room has that funky wet smell to it (though nothing was ever wet in the room when we were there). If you want to spend your visit doing stuff and this room is just a place for you to drop things off and refuel before your next outing, it does the job. During my stay I did not use the pool so I can't give any review of that part.

4/10 Poor

Donny, Alabama

Liked: Staff & service
Disliked: Property conditions & facilities

outdated

As you walk to the room it smell like someone smoking outside the door. Then the inside was ok and it looked clean, I paid a more for the king room and it was not any bigger than the other rooms with two queen beds. the bathroom had dirt in the window seal, the shower head was only about 5 feet high, the room had no black out curtains, and thru traffic from one street to the other made it noisy.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice hotel close to all the shops easy to navigate

It was right in the middle of all the shops. The ducks were very funny and friendly . Overall it was a good hotel.

8/10 Good

coach, tennessee

Liked: Staff & service, room comfort

Nice hotel for the price

Hotel needs a facelift other than that all thumbs up

8/10 Good

Gary, Jackson KY

Liked: Cleanliness, staff & service, room comfort

Great stay but phone.....

Great stay would stay again. Our room phone kept ringing constantly and we called the front office they "sent" a guy out to look at it but they never showed up. We discounted the phone and enjoyed our stay. Great location and great room

6/10 Okay

Heather, Ky

Liked: Cleanliness, property conditions & facilities

Great stay

Room wasn't decorated nicely but smelled and felt very clean! Awesome location downtown! We were able to go out and shop and return to our room a couple of times a day to rest or drop off shopping bags without walking too far! Will definitely return next summer!

6/10 Okay

KC, Ohio, USA

Liked: Staff & service

Great location

If you are looking for a place to stay in the heart of Gatlinburg at a great price, this motel is for you. It is out dated and could use a "deep" clean, but the rooms are pretty clean. Our room smelled of mold, but our friends room did not. All of the staff are very friendly and helpful. I had no issues getting extra towels or blankets. The pool was nice and clean, but could use a couple of umbrellas for shade. Overall, if you want a pristine upscale place to stay this is not the place for you. If you want a decent motel in the heart of everything, and not spend a lot of money stay here.

4/10 Poor

E&J Gafkjen, rochester mn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

get what you pay for

There were only two things this motel had going for it. The bed was comfortable and it was close to walking distance to the convention center.Toilet rocked when you sat down and the water started to run in the tank. Locks were missing on the door and the trim was broken and not repaired after someone had kicked it in. The rug felt dirty on bare feet and the room hadn't been painted in many, many years. I would have rathered paid $30 more for a room and enjoyed my stay in Gatlinburg. I would not recommend this motel and wonder why it is on Hotel.com

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

10/10 Excellent

jessica, cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved it !!!!

I loved this hotel i had no isuess with anything the balcony was awesome really enjoyed sitting up there the room was very clean and up to date the staff was very nice let us check in early. I will definetly be staying here again location was awesome didnt have to drive any where

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christy, Edmonton, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the location

The staff are so friendly. The location is wonderful. You can walk to everything. The hotel just needs a make over.

4/10 Poor

Mark, Memphis, TN, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If location is your only concern.

Oudated, in dire need of renovation, cabinet door missing in one room, no ice machine working. The only positive was the location of the hotel.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

no

no isaid no means no !!!! isaid no no no nono !!!!

8/10 Good

Aladyartist, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The office staff was very nice and accomodating. We asked to change rooms because of a snorer next door the first night. He was rattling the walls! No problem what so ever with this request. Within an hour they had us moved. Room was very neat and clean. I would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Can walk to everything. Hotel was very clean, we will definitely stay there next time we go.

10/10 Excellent

Unknown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort