Gateway Gardens Tours

Staff were fine, just very minimal with communication. The property was located one block over from the red light District in Frankfurt. No hate to that kind of a situation just that it was a drug infested area of the city. There were literally people shooting up drugs sitting on the sidewalk outside the entrance. The parking garage was expensive, not well marked. And was so tiny and so tight. It was terrifying to even get in and out of and someone hit our car while it was parked down there. AC was terrible. There was barely any hot water. We had this same property booked for later on in our trip here and we canceled and booked a different hotel.

This property needs a one billion dollar renovation to be a 5 star hotel again.

I had a very pleasant stay at Capri Hotel in Frankfurt, and I would especially like to thank the manager, Mohammed for his excellent service. He was very friendly, professional, helpful, and always welcoming. His positive attitude and attention to guests made my stay even more enjoyable. Thank you, Mohammed, for your outstanding hospitality. You are a great asset to the hotel, and I truly appreciate everything you did to make my stay comfortable. I would be happy to stay at Capri Hotel again and highly recommend it.