4/10 Poor
Steve
Traveled with family
May 11, 2024
Disliked: Amenities
Road closed getting to hotel and no signage on how to access. Once we got there, check in was fine. Staff was friendly. After trying to get dinner locally, we came back to the room only to find out the tv didn’t work. Called the front desk and was told we would need to change rooms to get a room with a working tv. The internet went down ‘several days ago and messed up the cable boxes’. Front desk said they had already had to change 7 rooms today due to the problem. So, why put us in a room if no one bothered to check to see if the problem they easily knew about was effecting our room??? Seriously,…..
Would not recommend coming back. Rooms were clean and looked nice but why would you put a guest in a room you should have know. Had problems???? Wouldn’t you think a maintenance person would have checked all the rooms to see if the problem from ‘several days ago’ was still an issue???
Steve
Stayed 1 night in May 2024