6/10 (普通)
Ayush
2024 年 2 月 28 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Poor service
While the property is nice and pretty, the service is below par. Despite knowing issue of red-ants in the room, no provision was made. A lot of our food was wasted due to massive amount of red ants in the room. After we complained, a spray was provided which was of no use.
The breakfast buffet has very limited options and they provide you whatever they have (sometimes without even asking) resulting in wastage of food. The staff leaves at 6pm which is quite early and if there's any assistance required only kitchen staff is available who don't know everything.
The rooms door and windows open up in the corridor so you can't keep them open for fresh air in case you need privacy. The washrooms didn't have exhaust fan.
The property is very new and it seems like they are ill-experienced and ill-equipped to provide quality service and facilities one would expect at this price.
Ayush
2024 年 2 月に 2 泊滞在
