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「Everything was perfect the owner helped me out with directions and info around the city. The room was spacious and had everything I needed. My stay was lovely 10/10.」

「We spoke to the property owner one week prior, and asked about early check in, since 4pm was too close to the onset of Shabbos. He said we could check in at 11am. We arrived at 12pm. When we got there, we were told 'he's sorry, but the apartment is no longer available'. Keep in mind that we landed from the US that morning, and we are a family with 5 children. Verbo said they couldn't help us until the 4pm check-in time, which was too late for us. The other option was to speak to the owner, who...