「Front desk staff was great! But we had to change rooms 3 times. The first two were old and door broken/ no WiFi. The third room was actually like the picture in the advertisement. Very disappointed For a 9.2 star rated hotel . It is more like 3 star hotel depending on what room they give you.」
「Immerse in nature in a beautiful spa resort. Beautiful architecture and design, intimate atmosphere, comfy rooms, excellent food, endless spots with a stunning view to relax in. The staff is warm and helpful- from the guard who welcomed us (Thanks again, Emily!) through reception, housekeeping, and the kitchen staff. I wish we could stay for the whole week…」