temporary works resulted in a less than satisfacto
The hotel foyer/reception was like a building site. Whilst I was informed beforehand that work was being undertaken, I didn’t expect it to be so major. The reception (when we found it) was a small office room in which staff were eating their meals. We were directed to chalet accommodation which quite frankly was shabby ( stained carpets and linen). Absolutely no signposts were put up to advise arriving guests as to where to check- in. I dined at a temporary restaurant that was set up in a tent ( remote from the main hotel building) but her the food was ok in spite of the surroundings.
Peter
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
Brian
2019 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brian
2019 年 10 月に 2 泊滞在
8/10 (良い)
Aidan
2019 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stunning venue
Stunning venue with great service as always. Upgrades to dining area proved challenging during breakfast time as there is not enough space for all inside the reception during winter. Other than this the stay was fantastic and I will certainly be back.
Aidan
2019 年 7 月に 1 泊滞在
8/10 (良い)
GeorgeThomas、Perth, Australia
出張, カップルで旅行
2019 年 6 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a quiet and relaxing accommodation with good service. Unfortunately, due to the upgrades taking place, the limited restaurant services were not good.
GeorgeThomas
2019 年 6 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
出張, グループ旅行
2019 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property sits in the middle of a golf course. The property is in need of a renovation and breakfasts could be better. rooms are spacious and clean and the staff were very friendly and attentive.
宿泊されたお客様
2019 年 1 月に 2 泊滞在
4/10 (不満)
Karen
2018 年 10 月 23 日
気になった点 : 施設のコンディションと設備
Not what is excpected of a 4 star hotel
TV in room did not work on arrival, had to get somebody to fix it. Breakfast was a disgrace for a 4 star hotel. Food were cold and dry.
amount quoted by Hotels.com was BWP3,914.98 but the hotel charged us BWP5,290.00, still waiting on a reply to my email.
Karen
2018 年 10 月に 2 泊滞在
10/10 (非常に良い)
Esra
2018 年 6 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Esra
2018 年 6 月に 2 泊滞在
8/10 (良い)
TODD
2018 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
TODD
6/10 (普通)
Gerardus
2017 年 3 月 18 日
良かった点 : 清潔度
Mediokert boende!!
Tyvärr, vi upplevde stället i dåligt skik. Trots enbart 12 år på nacken, har man knappast tagit möda att utföra behövligt underhåll - gäller både själva hotellet och närliggande området. För att inte tala om golfbanans beskaffenhet! Aldrig mer!
Gerardus
8/10 (良い)
Jens
2017 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great room with great vuew
Fantastic room, terrace and view. Only negative was tee of point just by our terrace.