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"Easy parking. Excellent staff who were very helpful. Good food at the restaurant. Relaxing onsen. Clean and comfortable room."

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."

"Next door to Shinkansen terminal. Lovely staff."

"It was nice"

"Foi uma ótima estadia, um guest room com conforto de lar, cheirinho de curry delicioso por conta do restaurante, e ótima localização, praticamente do lado da estação de Toyako Eki"

"Thanks for a lovely stay!"

"Great view for fireworks. Delicious dinner. Quick checkin."

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"It’s close to the Shinkansen which suited my needs. Not much in immediate the area as others have noted but it is only a 20 minute train trip into Hakodate. "