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"Lovely stay and excellent service."

"CAVEAT EMPTOR! BUYER BEWARE! Claiming to be a 5-star resort, they struggled to be 3 stars filled with short comings. To begin D of Z is definitely not disabled person friendly as there are stairs everywhere except into the pool where you must enter down a wall ladder. Bars and dining rooms are on the second floors or at least a few stairs up. Food was INEDIBLE. We lived on rolls, tomato and cucumber for 2 weeks. There was nothing to tempt us at all. Soup was hit and miss. Grilled meat in the evening was dire as were the pizza squares and brochette (white toast with chopped tomato, I think) Breakfast was ok as they offered fresh omelettes and waffles (if you asked for a fresh one and not the cold rubbery ones off of the buffet.) Lunches and dinners were always cold and over cooked. Chatting with the other guests we found that this was the complaint from everyone. Spices were not existent which was strange as spices are one of Zanzibar's high points. On one of our first nights, we went to the roof-top bar, the bartender left us sitting at the bar for 15 minutes without acknowledging us. When I commented that we would like a drink he responded with "You are not the only person in the bar" There were only 2 other people there! The resort also had limited internet making checking emails almost impossible. The rooms and bathrooms are beautifully designed, large and spacious. Dream of Zanzibar is not 5 star but more like a Nightmare off Tanzania. "

"We picked Maru Maru because we were a large family group and they offered transportation to and from the airport for an additional fee. In addition, the hotel was very nice, had a very good breakfast buffet and a pool that the kids enjoyed. Was very clean and we felt very safe. Our flights were before breakfast was available and they kindly prepared breakfast to go for us, which was over and above what we expected. It is located in a walkable area of the city. If I return, I won't even bother to look at other properties."

"Very nice and helpful staff. "

"Not like it use too..! "

"The staff was friendly and helpful. The food exceeded expectations. The facility Location is great and clean "

"Lovly"

"This hotel is old and tired. The welcome was, at best, lukewarm, and the service was generally not good. The room was not well cleaned but there was good air conditioning, which was very welcome. Furniture was old and beds uncomfortable. The phone in the room did not work and other guests were allowed to yell at each other at 3am in the communal areas! Breakfast offer was good. Restaurant was awful - service was poor, food was almost inedible, card machine doesn’t work! They do not sell alcohol and don’t name this in their description. They do offer “mocktails” which are an absolute laugh! Don’t waste your money! Swimming pool was nice but the chairs/sofas around the pool are very dirty. Would not recommend it."

"The hotel staff is very friendly and helpful, the room was clean and comfortable. The airport shuttle was free and even though our arrival flight was delayed by 2 hours the driver was there as we arrived "