フランクリンスクエア ホテル

「20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。」

「👍」

「A」

「The hallway smelled a little weird, but it was okay if I was in the room. The room was equipped with all the necessary amenities and the beds and towels were clean. Worth more than the price.」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Great staff」

「It was 90 degrees outside. We asked for a bottle of water at the front desk and was told it was $2. We asked about the complimentary bottle and he said the owner doesn’t believe water should be complementary」

「The staff were kind but that doesn’t take away from what occurred in room 317. There’s a bed bug infestation in that room. As I slid down after an exhausting day. I felt pinching and itching sensation on my face and arms. Mind you this was around 2:30AM. The room was immediately vacated and some of my items had to be tossed to prevent contamination from them to my home. Had to drive back home exhausted, emotionally drained, mentally exhausted. The staff was very nice. I was compensated for my...

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「It was great experience for me and my family」

「Everything Were Good & Great 😎」

「Lovely hotel. I'm personally are refrigerator was a very noisy which is the only reason of my score」