Is Select MS Charles Dickens - Frankfurt pet-friendly?

No, pets are not allowed at this property.

This property doesn't offer parking.

What time is check-in at Select MS Charles Dickens - Frankfurt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is Select MS Charles Dickens - Frankfurt located?

Located in Bahnhofsviertel, this hotel is within a 10-minute walk of Museumsufer and Römerberg. Frankfurt Christmas Market and Alte Oper are also within 1 mi (2 km). Willy-Brandt-Platz Tram Stop and Willy Brandt Platz U-Bahn are within a 5-minute walk.

Select MS Charles Dickens - Frankfurt Reviews, Deals & Photos 2026

10/10 Excellent

Verified traveler

Jan 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not realise that the hotel was on a ship! :)

Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!

Stayed 1 night in Jan 2018

8/10 Good

Georgina

Jan 12, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to find entrance no sign on street

Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Jan 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Jan 9, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !

Stayed 1 night in Jan 2020

8/10 Good

Vipul

Jan 19, 2019

Liked: Cleanliness, property conditions & facilities

Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.

Stayed 4 nights in Jan 2019

10/10 Excellent

Thomas

Jan 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa hotellupplevelsen i Frankfurt

Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).

Stayed 2 nights in Jan 2019

10/10 Excellent

Annette

Jan 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernöjd

Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。マイン川に浮かぶ船に宿泊したことは、良い思い出です！

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Dec 26, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability

Stayed 3 nights in Nov 2018

8/10 Good

Joao

Dec 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para nosso espanto quando chegamos à morada indicada o barco não estava lá... tinha sido mudado para outra localização bem longe do centro. Manifestando o nosso descontentamento, falamos com o representante da empresa que no momento estava a alugar o barco, uma pessoa muito pouco gentil e diplomática, ao contrario dos restantes empregados que tudo fizeram para minimizar o nosso descontentamento. Esquecendo este incidente, as instalações do hotel são fantásticas em todos os níveis. E mais uma vez gostaria de realçar a amabilidade e profissionalismo de toda a tripulação do barco que tudo fez para nos proporcionar uma óptima estadia.

Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Dec 11, 2018

Disliked: Staff & service, room comfort

トラブルを楽しめる方限定ホテル。

このホテルはボートです。フランクフルト駅から歩いて15分のところに停泊していましたが、現在は車で15分程のところに停泊しています。到着時迎えの車を依頼しましたがフランクフルト駅前のマクドナルド前で一時間半程待たされました。4回電話しましたが、すぐ向かう、5分以内で行くとかなり適当な対応をされました。部屋は綺麗ですが、一日目は送迎のクレームをつけたせいかリバービュー、二日目は岸壁側でした。窓からは何も見えず光もさしこみません。こちらもクレームしましたが、船で停泊しているのだからしょうがないだろうと言われました。部屋を予約される方は確どちらサイドか確認して予約されることをお勧めします。因みに料金は一緒です。さらに問題は続きます。2日間Wifiが使用できませんでした。(iPhone) あとはケトルが電源ボタンを押し続けないと沸騰しないとか、シャワーブースのドアのシールが悪いのか水浸しになるは清掃した後のベッドの上には長い髪が落ちていたりなどかわいいものです。5スターホテルとのことでしたががっかりしました。12日間オランダ、ドイツ、ベリギーを旅行したホテルの中では最悪でした。コスパ悪しです。ご注意ください。

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Dec 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt winter break

Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall

Stayed 3 nights in Nov 2018

8/10 Good

Rowland

Dec 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hospitality great breakfast

The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again

Stayed 3 nights in Dec 2018

10/10 Excellent

Cato

Dec 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and cruiseship

Staying at MS Charles Dickens made our whole staying in Frankfurt a time to remember. The staff is exellent and always in a good mood. Especially we want to mention the waiters at breakfast and the ones in the bar. Thanks to all of you for everything. We appreciate it.

Stayed 6 nights in Nov 2018

8/10 Good

Peter

Dec 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen, frånsett det tillfälliga läget

Tyvärr var båten flyttad till en docka för reparation. Inget vi märkte av men omgivningen var trist. I och för sig fri transport till centrum, men det drar ändå ner betyget. För övrigt toppen om än ett litet rum.

Stayed 1 night in Nov 2018

8/10 Good

Ashley

Dec 5, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ship in a poor location. Shame..!

Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Dec 4, 2018

Unsere Anlegestelle war zu Fuß sehr weit von der Innenstadt entfernt. Umliegende Lokalitäten geschlossen. Die Angebote des Hotels konnten teuer genutzt werden bzw. mit dem Taxi in die Stadt. Der Shuttle Service des Hotels ist zeitlich sehr begrenzt.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Dec 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.

Stayed 2 nights in Nov 2018

4/10 Poor

Scarlett S

Dec 2, 2018

Liked: Staff & service

DO NOT STAY AT THIS HOTEL

hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Dec 2, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Dec 2, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super oplevelse

Hotellet og værelset var i rigtig god stand. Man kan ikke klage over udsigten fra en båd! Desværre havde hotel-båden været nød til at flytte pga. arbejde på havnen, så der var lidt langt til byen. Hotellet havde dog kompenseret for det ved at arrangerer gratis kørsel.fra hotellet til Frankfurts hovedbanegård.

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Dec 1, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.

Stayed 5 nights in Nov 2018

10/10 Excellent

Rachel

Nov 30, 2018

Wondering what boat and Service

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Nov 30, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Nov 28, 2018

早餐很好吃。住的也很舒服

Stayed 2 nights in Nov 2018

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