「First off, our check-in staff member was excellent. He was very kind and helpful and made us feel welcome from the very start. The room was quiet and very clean. We loved having the laundry machines available for our use. The breakfast choices were a good variety, especially having oat milk for our dairy-free family member. We would definitely stay here again.」
「The hotel was great! The customer service was less than welcoming. I understand we all have our moments, but Ashley needs a reminder or two on customer service etiquette.」