Forum Allgäu Kempten

PROS You can tell this is a hotel mainly oriented towards business clients the moment you step in. There’s an old-fashioned bar, meeting rooms, and middle-aged businessmen hanging out in the lobby, but this isn’t necessarily a bad thing for regular visitors as there were no kids or strange people around, which is always good. The staff were excellent, kind and professional, no issues there. We stayed in a twin room and it was a pretty spacious room with two separate beds, not a double bed with a split mattress thankfully. The bathroom is on the other side of the wall from the beds, which is nice for a little more privacy. In the room there were clean surfaces, a bench, a comfy chair, working AC, a hair dryer, and a kettle with an assortment of coffees/teas. CONS We were a bit upset with there being no mini-fridge in the room as we couldn’t keep any chilled drinks or dairy products. The room fairies only visit your room every 3 days, meaning no fresh towels every day like most hotels, and with no clothes drying rack in the room, the AC could only manage to pull so much water out of the towels, luckily we brought our own. I was a bit disappointed that I asked to have the coffee sticks refilled at the reception twice and because they didn’t have them on hand I had to wait for housekeeping to deliver it, which never ended up happening. OVERALL RATING 8.5/10

The staff were helpful and friendly, they all spoke good English so communications were easy, Breakfast was great