Verified
4/10 Poor
jeanette m.
May 27, 2026
Liked: Cleanliness, check-in, communication, location
Great locationWe kind of started out poorly with things.My friend and I were staying there and saw that it was a 1 bedroom with a fold out loft bed as we then would have our own beds.When we arrived we saw that there were no sheets on the fold out bed.We informed our contact who proceeded to tell us that we needed to have pre arranged that.What?????There is nothing in any information we received about that.Then we noticed that the other bedroom only had one pillow case on but not the other. So we informed our contact him of that alsoHe said he would send house keeping over to take care of those things.So when we returned the housekeeper had pulled out the bed to make that up and brought a pillow case for the bedroom.When my friend played down on the bed we heard a big crash and every time she moved a loud noiseNot a very good 1rst night .So the next morning we pulled it out and made it into a single . We informed our contact our contact telling him it was broken but we were fine with it being a single. The freezer was all iced up making a mess when we tried to put ice in it .There were no dish towels or paper Towels to clean anything up with.Chair was broken . Side table broken and propped up.They sent a fix it man to fix the bed as we were leaving and then with the 3 of us realized that house keeping had just pulled the bed out too far which made the middle support collapse.Just wasn’t the best experience
jeanette m.
Stayed 3 nights in May 2026