We booked this property for Christmas and were not disappointed with the quality and location of the property. Claudio was a great host with thorough communication prior and post arrival. Our train arrived prior to the check in time but since the property was completed being cleaned to their standards, he met us at the property right from the train station. He helped offload and carry our luggage to the flat (it is located on the second floor). He spent more than 30 minutes going over the details of the property as it was updated with modern amenities such as radiant heated flooring and a sauna. The location was perfect and being able to sit in the morning and evening with the windows open and people watch was a treat each day. There was a loaf of bread, eggs, jam, OJ, milk, coffee and prosecco already stocked by his company before our arrival. There was also plenty of soap in the kitchen and bathrooms. After we were checked in and throughout our stay Claudio continued to offer helpful suggestions for places to eat and shop. At one point he even went out of his way to drop off some additional kitchen trash bags so we could accommodate departing the property with our trash per the checkout requirements. One thing to note that is hard to tell from the listing is the property is multi-level requiring one to climb a spiral staircase for the loft and a small flight of stairs for the master and terrace with washer and dryer. Overall, this property was A+ and we highly recommend!