Excellent location for ease of access to the sites and food of Italy, but the host's communication and attitude was frustrating. The location has an active night life, but the windows closed and fans insulate the sound from coming in. I share this for families. The host allowed us to store our luggage ahead of check-in, which was appreciated. Additionally I must recommend you try the food at Gustapanino just across the piazza.Be warned, you may struggle to work with the host.We arrived to formally occupy the unit later and the AC was not running, shutters were open all day, and windows were open during extreme heat. It took over 12 hours to bring the apartment from 28C(84C) to 25C(77 F), and when asked about the efficiency of the room only AC units the host responded to me and VRBO Care with , "Maybe the guests should go in Iceland not to feel hot." and "You complain that in Forence is too hot. I'm not God." My issue is not with the AC units, as the temperature inside once cooled was cooler than outside. My issue is with the host advertising it as having AC, not having it prepared for guests, and then insulting them when requesting for assistance. People in my party had a medical need for cooler tempatures, and struggled to comfortably recover/rest while we waited for the bedrooms to cool. We stayed an additional night elsewhere, as planned prior to the stay, and the AC kept at another location kept our rooms at 22C without issue while outside was still 40C.