Experience the essence of Florence at Novella House, where ancient charm meets modern comfort. Just a short walk from Cathedral of Santa Maria del Fiore and Ponte Vecchio, enjoy in-room WiFi and take advantage of concierge services to plan your Italian adventure.
Located in Historic Centre of Florence, a neighborhood in Florence, Novella House is near the airport and near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Novella House has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
Luggage storage, concierge services, and an elevator
A front-desk safe, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Novella House feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
Frette Italian sheets and cribs/infant beds (surcharge)
Check-in start time: 3 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novella House Condo Florence
Novella House Condo
Novella House Florence
Novella House
Novella House Florence
Novella House Affittacamere
Novella House Affittacamere Florence
Frequently asked questions
Is Novella House pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Novella House?
Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available from 7:30 PM–
8:30 AM for a fee of EUR 30.
What time is check-out at Novella House?
Check-out is at 11 AM.
Where is Novella House located?
Located in Historic Centre of Florence, this affittacamere is steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Ponte Vecchio and Piazza della Signoria are also within 15 minutes. Unità Tram Stop is only a 5-minute walk and Alamanni - Stazione Santa Maria Novella Tram Stop is 5 minutes.
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Reviews
Novella House Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location is great (besides the work on the street right in front of the property. Close distance for walking to and from train station and attractions and restaurants. They were working both inside and outside on the building with construction starting around 7:30am - very noisy.
Full kitchen & washer for laundry were very convenient. Bowl of complimentary snacks were thoughtful. High ceilings, large windows, and overall rustic feel. Multi-step way to get into property & numerous doors difficult upon arrival.
Loved the room. Convenient location for walking around Florence. Check in was easy. We did not see staff after check in but knew thetmy were available if needed.
Comfortable guest room. Located 5 minutes from Termini station and the metro. Flat and walkable for older folks.Many restaurants and good shopping nearby. The hosts are the best. Helping you to feel comfortable, and giving suggestions. Italy and its people are wonderful friendly and welcoming to a non Italian. Great vacation here.
The Novella House is a quaint, well-maintained accommodation that is close to little shops and restaurants. The Duomo and Santa Croce are each about a 20 minute walk from Novella House. Although it was 100° outside, the room actually somehow stayed cool. All of the staff members we encountered were helpful and kind. The comfort of the room exceeded expectations. This is a hidden gem!
Dannelle
Stayed 1 night in Jul 2024
8/10 Good
Karina
Oct 16, 2023
Liked: Cleanliness, staff & service, amenities
I liked this place it was clean with all the necessary amenities. I personally didn’t like the vibe and it was not the picture that was described it was very renaissance Catholic Church vibes it even smelt like a church, the room was mustard yellow with creepy art, the bed was very thin, you could feel the springs but our overall experience was great. It was good for an overnight stay and the price you can’t beat. Loved the blackout wooden doors that helped us sleep in and they were also very nice about us checking out an hour late and holding our luggage. Like I said I can’t complain about our stay just the decor and wall color/style wasn’t my favorite but the stay for the price was amazing.
Check in was only challenging because the hotel wanted passport identification and since we were checking in late they wanted it emailed or texted. Hotels.com blocks out the email addresses to keep the communication through their site which is a reasonable security measure. But the hotel was able to work with us and get us in when we arrived. The room was more spacious than I had imagined. It was very clean and the basket of goodies for breakfast was wonderful for us as we were just passing through. There was a washing machine and a full kitchen that we didn’t get to use, but will remember for future visits.
This place is a gem! It's really a full apartment with a separate living and dining area, updated modern and clean bathroom (although a bit cramped), a fully stocked kitchen with utensils, pans, and dishware, a washing machine, and a large bedroom with a comfortable bed and beautiful view of the city. We could LIVE here. The dining area had a huge wood table, where you could gather guests. The location was fabulous, as it was a 6-minute walk from Florence Central Train station, but a 10-minute walk to basically everything - all the squares, the museums, bridges, etc. The staff was friendly, but this is the only 4-star rating section, as they had a few missteps with us, including some of them not knowing where the electrical breaker was for the stove, how to turn on the washer, not calling us when a package arrived that we'd alerted them to (they did come back after hours to deliver it after we begged), etc., but NOTHING so serious as to make us not go back, as long as you don't need true 24/7 assistance. If you are planning on Florence, plan on this property, as it's really fabulous, as you can actually cook in the kitchen, and be really close to everything. We would absolutely return for an extended stay here!
The apartment was nice but the service was pretty poor. We arrived at 3.30pm, the room was supposed to be ready at 3pm but it wasn’t actually ready until 4pm. The person on reception called Alex did not manage the situation well, he was kind of rude about it when he should have been a little apologetic. We had travelled to Florence by train from lake Garda with 2 young children, we changed train 3 times, we were hot, we had carried our bags from the station, we just wanted to get into our room. They forgot to put towels in, the door was tricky to open, the power kept cutting out so we were advised to turn off our AC if we wanted to use the kettle etc. I get it, it’s an old building, if it hadn’t been for the initial check in it may have been charming instead of annoying.
The apartment was clean, it was in a good location, had great facilities and good sized rooms.
Easy after hours check in. Great communication.
Fabulous location, walking distance of all the citys hilights.
The room facilities were great, breakfast basket, tea and coffee. Orange juice and water in the fridge.
Room was bright and sunny, bed was comfortable . Street is having work done and is hazardous with trying to access the hotel with luggage etc. I understand this is not within your control but it was very challenging and I almost fell a couple times