4/10 (不満)
Janet H.
2025 年 3 月 4 日
気になった点 : 清潔度
Unbearable Mold and dampness-bedroom subterranean
On January 17, 2025, we found the bathroom was full of mold, we used bleach to clean the shower and around sink and bought a fan to run to try to prevent more from forming. The kitchen also had black mold. We did not notice this at check in as the host sent her son who did not show us anything and had a difficult time responding to our questions. The bedroom and bathroom are subterranean and you have to go down scary steps to these rooms, very uncomfortable, smelled moldy and not in the VRBO description. The front door opens to the noisy street, very scary when returning after dark as it is a remote alley street. We tried to explain all this to the host and we tried to make the apartment work. Our granddaughter is staying there and is studying abroad. She is allergic to mold and was sick from the start. She visited a pharmacy to get medications and mostly she traveled so she did not have to stay there. We even bought a dehumidifier to run which did help some with dampness. There is no closet for clothes, the furniture is very old and it the place needs updating bad.We let the landlord know we found a new apartment in Florence and she moved out early on Feb 24. We had prepaid through May 10. We asked for any reimbursement from the landlord and was told she would try to reimburse 1000 and then again in April see if the place had rented to reimburse additional. She said we had to just trust which we did as she has been trying to be understanding.When we looked at the apartmen
Janet H.
2025 年 1 月に 38 泊滞在