Is Max Apartments pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 100.00 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

What time is check-in at Max Apartments?

Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available from 8 PM–midnight for a fee of EUR 50.

Where is Max Apartments located?

Located in Historic Centre of Florence, this apartment building is within a 5-minute walk of Via Faenza and Central Market. Gallery of the Academy of Florence and Basilica of Santa Maria Novella are also within 10 minutes. Fortezza Tram Stop is only a 4-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes.

Max Apartments Reviews, Deals & Photos 2025

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Max Apartments is near a train station. Uffizi Gallery and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Coverciano.

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6/10 Okay

Hsu-Fen

Mar 22, 2018

Disliked: Staff & service

Good location

It's difficult to find the place because the map position doesn't reflect the actual location of the office where you need to get the keys. Service was only mediocre and it's a pretty long haul up 4 flights of stairs to the apartment. Bed is on the upper floor and sitting area and toilet is downstairs. Saving grace is that the location is good and near to central market, shopping street and the places of interest in Florence

Stayed 4 nights in Mar 2018

6/10 Okay

Carlos

Feb 21, 2018

Disliked: Property conditions & facilities, room comfort

Don’t judge by photographs

I feel that the photos used for the apartment are misleading. The way they are taken give the impression that the sofa bed is in a hall way area instead of the kitchen/main room which is therefore quite cramped. Had I known this I would have gotten and paid for a larger room. Futhermore there was no toilet paper, and it seems to me that there should be at least two rolls. Imagine 4 persons off a plane needing to go to the bathroom and it is night, cold and raining.... and we had to improvise with some Kleenex we used sparingly until We bought paper. Also, the toilet seat was broken. I think the locator was good, and the condition was fine.

4/10 Poor

INSU

Jan 17, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별 하나도 아까운 숙소. 한국분들 여기 가지마세요.

맥스아파트는 두 군데임. 원래 호텔스닷컴에 주소나온대로 갔더니 아무도 없고 전화하래서 했는데 쥔장 전화도 안받고 아래층 아줌마도움으로 연결은 됐는데 주소도 잘못알려주고 겨우겨우 헤매다 찾음. 아니 호텔스닷컴 믿고 예약을 했으면 정확한 주소를 미리 알려줘야지 뭐하는 겁니까? 어린애들 데리고 밥해먹일라고 아파트잡았는데 거리에서 헤매게 하고. 그리고 숙소도 곰팡이자국 욕실에 물도 잘 안빠지고 샤워기는 똑부러져버려 샤워도 못하고 침대는 푹 꺼지고 삐그덕 거리고 윗층 침대 피그덕 거리는 소리까지 다 들리는 방음수준하며 별 하나도 아깝습니다. 매일 청소도 안해줄꺼면서 청소비는 왜 35유로나 내라하고 타올도 첨에 4명이라고 달랑 4개 주고 5일 내내 안갈아주고 빨아 쓰게함. 진짜 숙소 거지같음. 한국분들 여기 가지 마세요~ 골목도 으슥함. 진짜 피렌체 좋아했는데 이 숙소땜에 맘이 안좋았음.

Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveler

Dec 31, 2017

Buona posizione

Appartamento stretto e lungo adatto per starci poche ore, posizionato comodamente per visitare i monumenti importanti di Firenze, personale disponibile e gentile

Stayed 2 nights in Dec 2017

8/10 Good

marika

Nov 26, 2017

Liked: Cleanliness, staff & service, room comfort

Froidement bien

Les chauffages en période de froid allumé que 5 heures par jour et durant la nuit éteints c’etait vraiment limite

Stayed 4 nights in Nov 2017

2/10 Terrible

Verified traveler

Nov 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2017

2/10 Terrible

Julie

Nov 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveler

Nov 8, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2017

2/10 Terrible

Mario, Parma

Oct 28, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribile

Sporco, e maleducatissimi. Peraonale molto maleducato, peli in bagno, piccolo.

Stayed 3 nights in Oct 2017

4/10 Poor

Jun, Wales

Oct 28, 2017

Disliked: Staff & service, property conditions & facilities

Max Apartments chain of hotels/ apartments

It was quiet disappointing experience for us. Finding your accommodation was not straight forward. The address given in their website was not specific which ended us up phoning the reception which I think the office does not exist. In fairness the location was not bad until let down by the welcoming experience. Overall, you need a lot of patience in finding your accommodation.

Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

Oct 19, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa de fantasmas

O quesito localização foi o que me salvou. Excelente. E fica por aí. Não foi enviado o endereço. Tive que me revirar para descobrir. Um Sr. de lá foi quem me ajudou. Telefonei. Marcaram às 14:00h em ponto. Sem atrasos. Estava na porta 10 min antes. Porta fechada. Um hóspede chegou e eu entrei junto. 03 andares. Tudo escuro. No terceiro andar fica o Max Ap. Toquei a campainha. Uma moça atendeu. Levou-me ao quarto. E, entre italiano e inglês (todos muito mal falados) me entregou 02 chaves. Tudo em nao mais que 3 min. A da porta principal vc digita uma senha. Uma abre a porta do hotel e a outra abre a do quarto. Por sinal, péssimo. Banheiro mínimo. 2 andares. Banheiro no primeiro. Cama no segundo. Escada que faz medo. Sem higiene. Sujo. Tem ar condicionados mas sem controle remoto. Calor sufocante. Ela me passou um telefone caso precisasse de algo. E precisei. Saindo do hotel com 02 malas para pegar o trem deixei a porta do meu quarto cerrada com as chaves dentro conforme combinado. Ao passar pela porta do hotel coloquei uma mala para fora para e quando voltei para pegar a outra a porta havia batido e encontrava-se fechada. E eu sem chave. Bom, uma mala para fora e outra para dentro.Telefonei para a moça que me recepcionou. Telefone na caixa postal. Várias vezes. Sufoco total. Após 1h uma santa alma colocou minha mala para fora. Não vá. Não passe pelo que passei. Ninguém vai me indenizar pela mais total insegurança vivida ali. Detalhe: Wi-Fi pago.

Stayed 2 nights in Sep 2017

8/10 Good

Juan Ponce, Cedar Rapids, Iowa

Oct 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

My wife and I just came from Florence and we absolutely loved this hotel. The location was perfect, the staff was friendly, Anna gave us amazing advises about he city. The place was super clean. We didn't want to leave. Highly recommended.

Stayed 6 nights in Sep 2017

6/10 Okay

yves, montreal canada

Oct 2, 2017

Disliked: Room comfort

Bien placé

Près de tout pour le prix. Attention aux frais supplémentaires lorsque vous réserver! 70e pour un séjour de 3 nuits!

Stayed 3 nights in Sep 2017

2/10 Terrible

Claude

Sep 30, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne vous y laissez pas prendre

Arnaque complète

Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveler

Sep 28, 2017

Disliked: Property conditions & facilities, room comfort

Cuidado!!!!!

se trata de un tercer piso por escalera angosta que no se especifica en la oferta. la sra anna propietaria es muy poco amable. las escaleras comunes son muy sucias. cobran muchos extras sin recibo oficial.

Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

Sep 6, 2017

In proximity of many attractions

The apartment was in proximity of many attractions, restaurant, local market. The room was comfortable but lamps dusty; it did not come with basics such as at least one roll of toilet paper and had no toiletteries. Internet and air conditioner was at an extra cost. The kitchen was was very small to cook for 6; the stove top only allowed for one pot or pan to be used at once. We had to purchase an expresso maker.

Stayed 6 nights in Aug 2017

6/10 Okay

Fernando, Miranda de Ebro

Sep 4, 2017

Liked: Staff & service

Disliked: Room comfort

En general bien pero te cobran a parte la limpieza, el aire acondicionado y el Wifi. La ubicación bartante buena, relativamente centrico pero mal si llevas coche, te tocaría pagar por aparcar. Con las llaves es un poco rollo ya que para dar la luz hay que meter una llave que no te dejan sacar del llavero para que no se quede la luz cuando no se está y te la puedes dejar al salir.

Stayed 2 nights in Aug 2017

2/10 Terrible

Sonia Alejandra

Aug 18, 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

ESTAFADORES

La atención desde el principio muy grosera como a la defensiva, nos cobraron el wifi y el aire acondicionado y no decía que lo cobrarían, el papel higiénico solo duró para un día, tuvimos que comprar extra, nos hicieron firmar un contrato y sorpresivamente nos dejaron una hoja con "reglamentos" sin nuestro consentimiento que vimos hasta después que decía que si no dejabamos limpio nos cobrarían extra por limpieza y que la basura la teníamos que sacar, cabe mencionar que el servicio de limpieza ya nos la habían cobrado y ya se lo habiamos pagado, y nos dieron un recibo no oficial por estos cargos extras. Fue muy abusivo todo eso, estan mintiendo en la descripción, obviamente de haber sabido no los hubieramos elegido de ninguna manera, no lo valía para nada

Stayed 3 nights in Aug 2017

6/10 Okay

Pedro

Aug 6, 2017

Hotel basico

Hotel basico, pero suficiente para una noche en un itinerario de viaje.

Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveler

Jul 27, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2017

2/10 Terrible

jose

Jul 18, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

asqueroso

El apartamento no se parece en nada a las fotos,es asqueroso, NO COGEN EL TELEFONO para hacer el check-in, No hay calle a donde dirigirte porque no la ponen. Te cobran la limpieza del apartamento, sin factura hoteles.com complice. hasta nunca más.

Stayed 2 nights in Jul 2017

4/10 Poor

Lynn

Jul 14, 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Poor check in, poor communication

In spite emailing for contact number and more information, I was unable to get the number of the person to check us in. Didn't have the correct address. Waited on sidewalk in not so nice neighborhood. Had to pay cash for air conditioning, internet, taxes that double the cost of the stay.

Stayed 2 nights in Jul 2017

6/10 Okay

Beck, VA, USA

Jul 11, 2017

Liked: Cleanliness

Disliked: Room comfort

Close to the sights

Our apartment was close to the sights and had lots of extras.

Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Jun 30, 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2017

10/10 Excellent

Kharen

Jun 11, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2017

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Max Apartments Reviews

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