2/10 (非常に不満)
Dorota
家族旅行
2023 年 8 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Definitely not worth the stress and spoiling your vacation. Get a hotel. The property itself is beautiful and in a great location. The service and owner/staff responsiveness are awful. We arrived with two children during the raging summer heat and had to wait for over 30 minutes to be let into the apartment. During that time we have been harassed twice by the policed and asked to move. The lady hat finally arrived, simply let us in and disappear. We had to figure out by ourselves the outside entrance safety procedures, which are quite complicated for good reason. After literally 15 minutes we received a request that we must pay the cleaning fee and taxes immediately or otherwise we can't stay in the apartment. Within 20 minutes the lady was at the door with the owner threatening my family with police. Mind that the whole stay was prepaid one month in advance. Definitely not worth the poor treatment and lack of professionalism. Will ruin your vacation.
Dorota
2023 年 7 月に 2 泊滞在