**Terrible Experience Dirty, Unhygienic, Misrepresented**
This is the worst ”hotel” experience I’ve ever had. From the moment we walked in, there was an extremely strong, foul smell throughout the apartment so bad that it smelled as though something had died inside. The floors and walls were visibly filthy and clearly had not been properly cleaned. The couches were also covered in stains, and the overall condition was so unpleasant that we couldn’t even sit down comfortably. The smell was so bad it actually made us nauseous.
I took more than 20 photos and videos documenting the condition and immediately contacted the host. Their response was that they could send someone to clean **THE FOLLOWING DAY**. That was not an acceptable solution. We should not have been expected to spend the night in an apartment that was clearly not clean or suitable for guests. Despite the condition of the property, the host refused to provide a refund.
We had no choice but to leave and book another accommodation at our own expense. What made the experience even worse was that we booked for four people, yet there was only one actual bed. The host apparently considers the couch to be a sleeping arrangement for the additional guests.
This property is also not a hotel, but an apartment that was in an unacceptable state of cleanliness when we arrived. Guests should not have to arrive at a property, discover that it is filthy and smells unbearable, and then be told that they will clean it tomorrow.