Yoshie was a tremendous hostess. She gave us a detailed walk through and information about the apartment, appliances and amenities on the surrounding area. She helped us with transportation information. She was very professional yet very friendly. The apartment is gorgeous, very clean, and comfortable. The location is great, with supermarkets, restaurants and bars nearby. Not mentioning that the Duomo is super close as well. Our stay was absolutely perfect! Yoshie went above and beyond as she accommodated our check out time to a different one due to the strike on the public transportation that forced us to change our travel plans. We were six people, all family. We highly recommend the apartment and we would stay there again if the opportunity arises.