「The room had the essentials and the air conditioning worked well, which was appreciated. Unfortunately, the customer service left a lot to be desired.
We arrived about 30 minutes before check-in and found nobody at the front office. While looking for a sign or phone number to call, an employee approached us and rudely asked what we were doing there. I explained that we had a reservation and simply wanted to check whether the room might be ready a little early. Before I could even finish my...
「The room had the essentials and the air conditioning worked well, which was appreciated. Unfortunately, the customer service left a lot to be desired.
We arrived about 30 minutes before check-in and found nobody at the front office. While looking for a sign or phone number to call, an employee approached us and rudely asked what we were doing there. I explained that we had a reservation and simply wanted to check whether the room might be ready a little early. Before I could even finish my...
Jania