We spend 2 nights in this splendid and beautifully maintained Riad. The staff are helpful and friendly; they arranged a guide to show us around Fes. We also had a Hammam and massage in their spa, which was lovely.
Food is good and they have a bar, so you can get a beer or glass of wine. I would stay here again
alison
2023 年 12 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 11 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This Riad is past it’s sell by date.
Do not be seduced by this hotel’s claims to fame - that Bono stayed here once. He did but that was almost 15 years ago. This place today isn’t what it was then. We have been traveling across Morocco for ten days now and our stay at Riad Yacout left us deeply disappointed. Nowhere did we stay in all of Morocco that required such immediate attention as this Riad. Our room was in dire need of attention - not to mention the noise from the tour group diners that kept us awake.
Our toilet didn’t work and the bathtub was corroded and the tiling were moldy ( pictures attached)
The staff was hovering and nosy and constantly in our face with questions like “where do you go?” “What did you buy?” “How much did you pay?”we were so disappointed and saddened at the service, which was nothing in line with the reviews that we couldn’t wait to leave the Riad.
宿泊されたお客様
2023 年 10 月に 3 泊滞在
8/10 (良い)
Mohammed
カップルで旅行
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス
The staff was wonderful but our check-in was not great as the first room did not have a functioning AC. We had to switch rooms a couple of times, then got a free upgrade.
Mohammed
10/10 (非常に良い)
David
グループ旅行
2023 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
David
2023 年 8 月に 2 泊滞在
8/10 (良い)
Henry
2023 年 5 月 28 日
良かった点 : スタッフとサービス
Personnel tres agréable, les lieux communs sont bien. Mais l etat des chambres laisse à desirer
Henry
2023 年 5 月に 1 泊滞在
8/10 (良い)
Margo
家族旅行
2023 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The Riad El Yacout is a larger scale Riad very centrally located to the Medina and Blue Gate. The property is well appointed. The rooms are nice and mostly modern but lack small touches such as coffee service, kettle, safe and adequate shelving. The breakfast was decent. The highlight of the Riad El Yacout is the personnel. All staff were gracious and very helpful whether arranging transport, arranging knowledgeable guides for touring around the Medina or hauling heavy bags up 3 flights of stairs. Particular kudos to Marcos and Khadijah who went above and beyond to help us. Overall, our stay at Riad El Yacout was very pleasant and we would return.
Margo
2023 年 5 月に 2 泊滞在
10/10 (非常に良い)
Martha、Brownsville
グループ旅行
2023 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I’m so happy I chose to stay in this magnificent place. I have traveled around the world and this place is breathtaking. It’s so unique! The staff is very friendly and they make you feel very welcome since the moment you walk in the door. They greet you with a delicious hot tea. The food was delicious and breakfast setting was perfect. I was feeling a little sick from a day before and the hotel made me some magical tea and I felt better within minutes they even offered to send somebody to get me medications if needed. The location was walking distance to blue gate Medina. Also very close to train station as well go the tombs. Hotel was clean and smelled amazing. I will go back to visit soon! Thank you all for your lovely hospitality. This place feels like HOME!