Travelers find serenity with rejuvenating spa treatments at this traditional riad while exploring nearby cultural landmarks like the historic Kairaouine Mosque
Riad Authentic Palace & Spa offers a peaceful retreat with a rooftop terrace for relaxation. Enjoy spa treatments after sightseeing, an on-site gallery with Moroccan art, high-speed WiFi, and a continental breakfast to start the day.
Located in Fes El Bali, a neighborhood in Fes, Riad Authentic Palace & Spa is near the airport and near a metro station. Blue Gate and Royal Palace are notable landmarks, and travelers looking to shop may want to visit Borj Fez Mall. Looking to enjoy an event or a game while in town? See what's going on at Fes Stadium. Visit our Fes travel guide
Located close to Kairaouine Mosque and University of Al Quaraouiyine, Riad Authentic Palace & Spa provides free continental breakfast, a rooftop terrace, and an art gallery on site. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and an indoor pool, along with sun loungers
A free shopping center shuttle, self parking (surcharge), and express check-out
Newspapers in the lobby, coworking spaces, and a 24-hour front desk
A front-desk safe, barbecue grills, and tour/ticket assistance
Room features
All guestrooms at Riad Authentic Palace & Spa offer comforts such as private plunge pools and 24-hour room service, as well as thoughtful touches like premium bedding and pillow menus.
More amenities include:
Highchairs, children's dinnerware, and childcare services
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 30 km
Beach shuttle (surcharge)
Bus station shuttle (surcharge)
Casino shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Free shopping center shuttle
Theme park shuttle (surcharge)
Secured self parking on site (EUR 2 per day)
Food and drink
Free continental breakfast available daily 8:30 AM to 10:30 AM
A coffee shop/cafe
A restaurant
Couples/private dining
Private picnics
Things to do
Art gallery
Children's pool
Designer stores
Full-service spa
Indoor pool
Private wine tours
Seasonal outdoor pool
Shopping mall
Steam room
TV in common areas
Wine tours
Family friendly
Children's dinnerware
Children's pool
Free babysitting
High chair
Indoor pool
Laundry facilities
Private plunge pool
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Business services
13 meeting rooms
24-hour business center
Conference center (4,090 square feet of space)
Coworking space
Outdoors
Barbecue grill
In a national park
In the mountains
Picnic area
Pool loungers
Rooftop terrace
Full-service spa
Body scrubs
Body wraps
Couples treatment rooms
Facials
In-room massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
3 buildings
Built in 1819
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Private plunge pool
Food and drink
24-hour room service
Chef service
Minibar
Restaurant dining guides
More
Air conditioning
Free local calls
Free long-distance calls
Heating (climate-controlled)
Iron/ironing board on request
Phone
Printer
Safe
Soundproofed rooms
Window screens
Workout equipment
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
Secured self parking fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property
Property is also known as
Riad Fes Alcazar Suites
Riad Alcazar Suites
Fes Alcazar Suites
Authentic Palace & Spa Fes
Riad Fes Authentic Palace Spa
Riad Authentic Palace & Spa Fes
Riad Authentic Palace & Spa Riad
Riad Authentic Palace & Spa Riad Fes
Frequently asked questions
Does Riad Authentic Palace & Spa have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.
Is Riad Authentic Palace & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 2 per day.
What time is check-in at Riad Authentic Palace & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Riad Authentic Palace & Spa?
Check-out is at noon.
Does Riad Authentic Palace & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.
Where is Riad Authentic Palace & Spa located?
This family-friendly Fes riad is located near the airport, within a 15-minute walk of Blue Gate, University of Al Quaraouiyine, and Kairaouine Mosque. Zaouia Sidi Ahmed Tijani and Bab Ftouh are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Riad Authentic Palace & Spa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Authentic palace and spa was incredible! Great location, very clean and very beautiful. The staff was so accommodating. One of the best places we stayed in our 3 weeks in Morocco!
The property was really pretty and clean. The staff was incredibly friendly and helpful. Asma treated us like family and went out of her way to make us feel at home and safe. We would definitely stay here again.
Fue increible la atencion, el lugar, los cuartos, todo. Nos ayudaron a tener todo lo necesario para nuestro viaje. El staff muy amigable y hablaba varios idiomas. Lo recomiendo mucho
We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend, to everybody who is thinking about traveling to Morocco, to visit the charming Fez and and a stay in the Riad of Authentic Palace and Spa. It is a gorgeous, old charm Riad with a fantastic people. Soultan, Hamza and Salah at the Riad made us feel completely at home. They made possible for us to visit the desert and have an experience of camel trekking. Hamza took us to the beautiful city of Chechaouen.
We highly recommend the city and the Authentic Palace and Spa.
My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
If you are looking for the riad experience, this is a great place to get it. Incredibly friendly staff, and a beautiful facility. The only downside is the conversations in the central court and on the street outside can be a bit loud, but you are going to get that at any riad worthy of the name.