4/10 (不満)
Rachel
2026 年 4 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We booked the family suite, but after seeing it, and after the bad start to our stay, we left.
Check in time was identified as 1pm. we arrived at 230, and were told that it wasnt ready. So, we sat for about half an hour.
The family suite appeared to actually be a storage room, because it had a bunch of junk stored in it off to the side including an old mattress that wasnt being used, and a bunch of unhung paintings.
This is not a hotel or a lodge, its actually a bedroom rental in a residential home. My mistake there.
First we were directed down a long set of steps, so me and my two teenage girls lugged five heavy suitcases down the flight of stairs, only to be told that oops - our room was actually upstairs. Had to lug five heavy suitcases back up the flight of stairs. The suite was sweltering - with all doors and windows wide open, there were some sort of AC units, but we didnt stick around to try them.
We asked for help to call a cab, and were just directed to the wifi password, and told that we could use wifi to call the cab ourselves. That was disappointing since we didnt speak the language and didnt know who to call or even how the dialing system worked. I was looking for some assistance with that. We struggled for a good half hour trying to figure out on our own how to get a cab over there to pick us up.
Being in a residential neighbourhood, there were no restaurants onsite or nearby to walk to.
Anyhow, we left as it was not suitable for us.
Rachel
2026 年 4 月に 1 泊滞在