6/10 (普通)
Heidi
家族旅行
2025 年 12 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The room was in good condition and everything was fine and working. However, coffee/tea facilities for the room were in the bathroom. This is fairly un hygienic and should be on the desk within the room.
Complementary coffee and tea in near the lobby was awful and we threw it out.
Breakfast no alternative options for dairy allergies. Asked at front desk and was told no and they were aware of the issue and that people asked for it. So my breakfast options were limited to sausage, Hashbrowns, fruit, and the bread selection, with jam. ( I was not able to have the option of yoghurt, oatmeal, cereal, or waffles) again what was worse was hotel staff knowing there is an issues of non dairy (again no non dairy provided for coffee at the lobby).
Upon check out was treated more like an annoyance from person checking out and not even thanked for staying.
Heidi
2025 年 12 月に 1 泊滞在