4/10 (不満)
Isabel、Denver
カップルで旅行
2026 年 4 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
In all honesty we won't be back.
The checkin process was not clear. The sliding glass door entry was difficult, stuck glass door every time. The combo to access didn't work because its a lock box to access loose keys. No clue. The old bed was not comfortable. The pillows were very flat, all 4. There were many signs that the room was not cleaned or poorly cleaned. Actually found some dark hairs under the sheets. The floors were dirty too. Oh and the toilet was extremely low (I'm 5'2") Really disappointed in the run down conditions. We stayed here a few times years ago before it was a self check in property. We didn't expect such run down conditions. Like most of Estes Park now, the accommodations are old, run down, uncomfortable beds and pillows, overpriced for the rooms. It's sad that property owners don't update or improve the quality of their rooms. Most importantly, CLEAN rooms, comfortable beds and decent pillows.
A note * before * booking about check email for required check in info would have been nice. Our room neighbors had the same hiccups upon arrival with poor internet/cell service trying to contact someone. Can't imagine paying Summer prices over $200 per night!
Isabel
2026 年 4 月に 1 泊滞在
