Estero Morua

There a lot of noise in the hallway.

One of the most disappointing stays I’ve had in Manhattan. Specifically the room. There was a light around the bed that wouldn’t switch off unless I pulled the actual power plug out of the wall. The safe locked itself, (just wouldn’t respond to the code) and I had to get a technician at 1am to open it. Wooden floors meant endless noise from the room above. I paid $1000 per night for 2 nights, you can do a lot better elsewhere in this part of Manhattan.

There were 16 of us in our group. I was unhappy with the hotel reception staff; the receptionist who attended to us wasn't very polite and didn't smile once while we were waiting to check in. After a long journey, we arrived hoping for a relaxing stay, yet we didn't receive the kind of welcome my friend had described. It will likely be a long time before we return.