Find hotels near Essex Library, Essex from ￥12,404

"Easy check-in. Good breakfast."

"This place is awful!!! The electricity worked sometimes…. The room was barely passable clean, there was an electrical outlet that had wires exposed. Someone punched a hole in the wall of our bathroom. I’m pretty sure the women at the desk was drunk. I went to the desk to ask for towels there was none in our room the women at the desk popped up about 5 minutes later and told me she would bring towels in less then 10 minutes she never showed up… there where also multiple cigarette burns on the the blankets in a “non smoking room” the surrounding area is nice."

"Incredible staff"

"It could use an upgrade for the Breakfast menu."

"Parking was easy. Bed mattress terrible. Tired room and furnishings. Basic supplies. "

"Parking easy. Staff helpful. Did not have breakfast there. Rooms small. No staff on duty overnight. No phones in room. No TVs on premises. Pricey for what you get."

"The hotel is beautiful. Staff are great. Everyone we met was super friendly from front desk to waitresses in the restaurant, to the very friendly cleaning staff and those working in the spa. Spa was very relaxing, clean and inviting. I would not hesitate to return."

"I'll start off with the positives: - The greeter, who I presume was the owner, was kind and allowed me to start my check-in early (with a fee, but that was to be expected). - The property, despite having the layout of a motel, looked very nice. And the moment I stepped into my room, it felt I was in a high-class hotel. - Most (not all, but I'll get to that in the negatives) amenities were provided. - The price, compared to what else I was finding in the area, was relatively inexpensive. And now for the negatives: - A very minor one, but tissues would be a nice amenity to have had in the room. - The location is close to the highway. Probably great for finding business from weary travelers, but unideal for morning-sleepers like I. - The chairs in the room, though looking nice, felt cheaply made. I heard the one I sat at cracking as I sat, and I feared it might break underneath me."

"First the positives: The location was ideal. The house was well stocked. We didn't cook but the kitchen was exceptionally equipped. The house felt like a treehouse. The upstairs bedrooms and bathrooms were nice.The negatives: We arrived to find the house very stuffy (almost 80 degrees in the main living area) without a way to adjust the temperature. I texted the host and the temperature was adjusted. We didn't appreciate not being able to control the temperature (it was freezing the rest of the stay). My husband and I stayed in the basement room. The room, hallway, and bathroom had 10 bugs scattered throughout. The bathroom smelled like sewer and was very muggy. The host offered to send the cleaning lady the next day, but we didn’t think it was necessary since my husband just cleaned up the bugs and the rest of the house was clean. Throughout the weekend, we realized that the bugs were coming out of the shower drain, it was disgusting! We also discovered that the back door didn't bolt. The host did not seem to care when I brought this up. He did have excuses for the other concerns and actually blamed me for not telling him sooner our time of arrival. We arrived 5 hours AFTER the standard arrival time of 3PM. I gave him that info as soon as I could. The host offered us a full refund if we checked out that day and said “it would be in both our best interest if we avoided leaving a mutual review”. I stopped texting him and we stayed until our original check-out time. "