4/10 (不満)
Heather
ペット同伴の旅行
2025 年 9 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When I first checked in the front desk woman acted annoyed that she had to help me. She didn’t smile or even say hello. When she asked for my card for incidentals, she told me my credit card had been declined even though there was an issue with the 3rd party site I booked through, not my card itself.
When I got to my room I walked in and noticed that there were dirty towels on the floor and an unmade bed. The room was still dirty from the day before (and I didn’t check in until 730/8pm). When I went to the desk to tell her, she again acted annoyed that she had to get me another room.
When I got to second room, it smelled horribly of smoke and air freshener in an attempt to mask the smell, even though it was seemed a “non-smoking” room.
The hallways were dingy and dirty, and the rooms and halls smelled of mildew.
Even the coffee was Luke warm and weak.
You couldn’t pay me to stay here again.
Heather
2025 年 9 月に 1 泊滞在
