Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

Property class: 2.5

Choose dates to view prices

Near Chessington World of Adventures, Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western provides everything you need. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is ￥9,309
￥11,170 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a small table with a lamp, and a window with curtains.

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a desk with a chair, a television, and a painting on the wall.

Deluxe Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a smaller bed, a desk, a chair, a window with curtains, and a wall-mounted lamp.

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 1 Double Bed

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed
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About the neighborhood

Epsom is home to Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western. The area's natural beauty can be seen at River Thames and Surrey Hills, while Chessington World of Adventures and London Eye are popular area attractions. Check out an event or a game at Twickenham Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Visit our Epsom travel guide
Map
KT19 0SH, England, Epsom, 272 Kingston Road, Ewell

What's nearby

  • A large, historic building with a symmetrical facade, multiple chimneys, and a well-manicured lawn.
    Nonsuch Park
    19 min walk - 1.6 km
  • Goals Soccer Centre
    3 min drive - 2.4 km
  • Bourne Hall Museum
    4 min drive - 2.7 km
  • Horton Park Golf and Country Club
    7 min drive - 4.0 km
  • Surbiton Raceway
    8 min drive - 2.4 km

Getting around

  • Morden South Station
    9 min drive
  • Stoneleigh Station
    12 min walk
  • Heathrow Airport (LHR)
    58 min drive

Restaurants

  • Dastaan
    11 min walk
  • Toby Carvery Worcester Park
    4 min drive
  • The Queen Adelaide
    1 min walk
  • The Willow Tree
    15 min walk
  • The Station
    14 min walk

About this property

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western

  • Hotel near Chessington World of Adventures
  • Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western provides everything you need. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Breakfast (surcharge), a 24-hour front desk, and a vending machine
    • Smoke-free premises
  • Room features
  • All guestrooms at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western boast comforts such as free WiFi and desk chairs.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • 40-inch flat-screen TVs with satellite channels
    • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7 for adults and GBP 4 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western on Oct 4, 2026 start from ￥9,309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western?

Check-out is at 11:00 AM.

Where is Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western located?

Situated in Epsom, this hotel is within 6 mi (10 km) of Chessington World of Adventures, River Thames, and Richmond Park. Hampton Court and Surrey Hills are also within 9 mi (15 km). Stoneleigh Station is 12 minutes by foot and Ewell West Station is 27 minutes.

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Reviews

Orchid Hotel, Epsom (Surrey), Sure Collection by Best Western Reviews

7.8

Good

7.8

Cleanliness

7.0

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 77 out of 215 reviews
Rating 8 - Good. 69 out of 215 reviews
Rating 6 - Okay. 44 out of 215 reviews
Rating 4 - Poor. 15 out of 215 reviews
Rating 2 - Terrible. 10 out of 215 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking is easy, breakfast simple but OK Friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to park and check in. Lovely room and helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, parking etc. value for money
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location and price good for the area
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay overall — the staff were incredibly welcoming and helpful. The hotel itself shows its age a bit, but the warm atmosphere more than made up for it
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice clean room and a VERY comfy bed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice friendly staff, very clean and comfortable, good value for money and nice pub next door for food.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly for the location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was amazing absolutely lovely lady no hassle check in greated with a big smile hotel was clean smelt fresh no issues at all 10/10 would recommend staying here.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great hotel would have loved a cooked breakfast before we set off on our journey home
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff were really friendly. Good stay for visiting Chessington World of Adventure.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - really friendly team. Room was lovely - modern, clean and well equipped. Pub next door was great too
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, comfortable beds,very clean excellent shower. Good parking on site. Easy location will use again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent customer service, great shower and free parking Would definitely stay again
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff member Hava, who was on reception when my daughter and I arrived was very warm and welcoming and made a lasting impression on my daughter. We only stayed one night but the room was clean and had everything we needed. Nothing was too much trouble for Hava and the gentleman on reception in the morning who brought us complimentary hot sandwiches at breakfast. This is a fantastic budget hotel made extra special by the staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable ,very quiet and the location was good ., Also the staff were very friendly and very helpful,especially Ali and Daisha .
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay or weekend

Short stay to visit family. Only one night but very comfortable and clean at very reasonable price. Ideal for a short stay.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfy bed, hot shower and friendly helpful staff. Hotel is a bit dated.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days here for a trip to sandown races and Hampton court palace was very convenient for a lot of attractions around that area , the room was a gd size and was clean and tidy
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
While comfortable, overall the place has a very institutional feel and is a little worn. Bath enamel peeling and mould in bathroom. Staff friendly and helpful. Good for a night and handy for the pi next door.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room. Nice and quiet. Very helpful and friendly reception staff. The property is an ex-Premier Inn by looks of it. A little dated and the repair work in room 12 on the bathroom tiles are a bit messy/shabby. But overall a comfortable and pleasant stay. Would recommend and stay again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier Inn lookalike. Very clean, friendly staff. Would definitely use again. Great value for money.
Stayed 1 night in Sep 2024