Find hotels near Ellen Trout Zoo, Lufkin from ￥8,718

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"It was ok for the price if you’re not looking for an updated stay. Ok for work trip but wouldn’t take my family to stay here. It just seems old and outdated. The beds need replaced due to sagging in the middle."

"The room was clean. The A/C worked amazing. The only reason I gave it 4 stars is because the sheets and blankets had burn holes in them. I choose a smoking room so I’ll take half the blame that’s what I get. At the same time if you allow smoking rooms then you should be prepared to throw a lot of linens away and not make other customers use sheets and blankets that others burned. Just because I am a smoker doesn’t mean I want to use linens that clearly needed to be thrown away. I would have understood if there were only a couple small spots that could have been overlooked but that was the case by any means. Both sheets and blanket had multiple burn holes, a couple of them being very large spots. There was no way possible that housekeeping could have overlooked them by accident while making the bed. "

"Stayed here previously without issues. This time was different. First room had an awful smell. Staff did change our room. Second room also had a very odd smell (like maple syrup) but was not disgusting like the first. When showering, we noticed mold on ceiling (took pics). Breakfast next morning was luke-warm to cold. I even asked to refill the sausage gravy because it was empty, but it was cold. Left message for manager to call me. No call received after 4 days. I called again and left a second message...24 hours later still not call back. Disappointing."

"Everything was clean and tidy. The smell of cleaners was a little overpowering at first, I think it was a glade plug in that caused the worst of it. Other than that the property was in a beautiful neighborhood and we had an enjoyable stay. "

"The room was very clean and staff was very courteous. "

"Nice to have so many things in the room’s kitchen"

"Hotel was great and perfect for our family stay. Got the bedroom suite and it was perfect for a family of 4. Nice big living area with plenty of room to stretch out."

"There were dead flys in my bed and the towels weren’t even clean. Had to ask for a second set.and there was just a frame propped up against my door"