Verified review
2/10 Terrible
Christine
Nov 8, 2026
Our stay was disappointing, particularly when it came to communication and the overall condition of the property.
Communication was extremely difficult, which made the check-in process unnecessarily frustrating. Upon arrival, the first key we were given did not work and, to make matters worse, it was for an entirely different room. We had to walk back down to the front desk to get another key, which also failed to work. After a second trip back, we were finally given a key that allowed us to access our room.
The room itself was fine, and I really have no complaints about the accommodations inside. However, the overall property and grounds leave a great deal to be desired. Upon arrival, the condition and appearance of the exterior gave us an immediate negative impression. Quite honestly, it was not at all what we expected.
We traveled to South Bend for a Notre Dame football game and were simply looking for a clean, comfortable, hassle-free place to stay. Unfortunately, the experience fell short of expectations. There is definitely room for improvement in property maintenance, presentation, and guest communication.



Stayed 3 nights in Nov 2026
















