「We have loved our stay at the Palacete Severo. We don’t want to leave! Everything was so well done, from terrific staff to wonderful meals and the stunning setting, both indoors and on the grounds. This is a truly special place that is not easily equaled. Thanks to everyone who made our visit so memorable!」
「It is a lovely hotel in Porto with great artistic taste. We’ve stayed in a family suite where we had two rooms, one in the 0 floor with a couch and a refrigerator, and another in the 1st floor with a bed and a bathroom. From the 1st floor, you can access the garden through the terrace. Breakfast is included in your stay and it was fabulous. It is in a 10 minute walking distance from the city centre. Oh and one more thing. The hotel itself doesn’t have a parking garage of its own, however, a...
「An outstanding hotel. Room was perfect, spacious and comfortable. All the staff were excellent and the service was impeccable. The breakfast range was extensive and all really tasty. The restaurants were both lovely and the view from the rooftop was a highlight. The spa facilities were superb and the treatments were excellent making for a relaxing experience.」
「The hotel check in was exemplary. The young fellow who works the night shift (we checked in at 7pm) went out of his way showing us maps and giving restaurant recommendations. He explained the local food, how to order and the differences. We had an issue with the safe and he fixed it straight away. If they could clone him, I would only book in these hotels. He made the trip better. Thank you.」
「Host is very nice. Property so close to metro very convenient. Room is clean and comfortable. Bed is medium firm which is perfect for me. Washroom always available to use. Kitchen has everything also. Only thing is please correct the info on expedia: there is no laundry, no breakfast, no luggage storage.」
"The male staff at the check-in desk never once looked at me, whether when I asked him to keep my luggage at checkout or when I asked him to retrieve it. He just stared at the screen.
It left me feeling very disappointed at the end of an otherwise wonderful trip."
