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Jardin del Eden

2.5 star property
Travelers find rejuvenation at this retreat's spa treatments and outdoor pool, perfectly positioned to explore the natural beauty of Guatapé

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Located near the iconic Rock of Guatapé, Jardin del Eden is perfect for exploration. Guests enjoy a full breakfast, spa treatments, or relax by the outdoor pool and garden. The property offers free WiFi and has two restaurants serving quality meals after a day of adventure.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: COP 40.000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Jardin del Eden have a pool?

Yes, this property has an outdoor pool.

Is Jardin del Eden pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jardin del Eden?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Jardin del Eden?

Check-out is at 12:30 PM.

Where is Jardin del Eden located?

Situated on the boardwalk/promenade, this spa hotel is 6.4 mi (10.4 km) from Rock of Guatapé and 23.2 mi (37.3 km) from Llanogrande Mall.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.2

Cleanliness

9.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

8/10 Good

Joe

Liked: Staff & service, amenities
Great A clear with staff and owner
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice,they made us feel special the views was amazing .the food was excellent will definitely come back
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
was a very good experience
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

So so

A very interesting place to stay but very far from other places of interest
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Claudeth

You definitely need a car to get here—it’s pretty out of the way. When we arrived, they didn’t seem to be expecting us, and we were told our room didn’t have a private bathroom. Luckily, I had a screenshot from when I booked showing that it did, so we got it sorted. Another weird thing: our key opened another room by mistake after dinner. Thankfully, it was empty, but it made us wonder if others could open ours too. No one was around when we left, so we just left the key in the door.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adress listed in the email I got was wrong we end up in the wrong place after I was charge over 300.000 pesos for transportation we call the hotel staff then told me over the phone that my reservation was cancel ask me what time I did it I told her I day before and then she told me she did cancel cause the room we book some people came in the morning and she never acepted my booking but I dint get a cancelation email either after lost my trip there we end up booking in a diferent place as that one cancel actually she said she never confirm it with us but I never did get q email with a cancellation from them was really disappointing as it was a long trip and I was with a newborn will never book here again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ana patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos 4 en familia, y fue un verdadero placer disfrutar la suite familiar. Tuvimos agua caliente todo el tiempo, y la atención personal de: Yesid, Hersilia, Idilia y su propietaria, quienes siempre estuvieron prestos a apoyarnos en todo. Nos encantó su café, tocino y arepas. Es un lugar muy tranquilo, pero puedes salir a caminar y también tienen acceso al lago de Guatapé. El Peñon queda a 15-20 minutos en carro. Sin duda, un lugar para descansar de una grandiosa visita a Guatapé. Tienen un gimnasio rústico, que sin duda hará que tu rutina sea algo extraordinario! Totalmente recomendados. ⭐⭐⭐⭐⭐
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Billy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revisar Hotels.com

Les doy 4 estrellas porque al llegar no se pudo acceder a la habitación que realmente reserve y tenía baño privado. Por lo que me toco pagar demás por un error que no era mi culpa, Del resto un buen hotel.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Leslie

El Lugar es agradable, sin embargo, el ruido que hacen las personas hospedadas en las cabañas que están sobre las habitaciones sencillas se siente demasiado, cuando caminan, si hay niños saltando, lo que hace que el "descanso" no sea del todo placentero.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ruyman Bentejui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble resort y lugar de ensueño.

La estancia de mi esposa y mía en estos días fue espectacular. Un sitio increíble,moderno, ecológico,al pie de la represa de guatape. Con muchas actividades como katesurf,lancha,masajes.. es un ambiente de comodidad, privacidad y confort. El personal es muy amable y muy servicial, tienes un trato directo con los dueños y puedes solicitar las actividades y las comidas del restaurante. Hablando de las comidas, estuvieron buenísimas, recomendamos la pasta con pollo y champiñones y los patacones con camarones, riquísimo. Muchas gracias a la dueña por el trato y 5 estrellas para la señora Cecilia que se encargó de cada detalle en nuestra estancia,nos sorprendió gratamente su amabilidad,si personalidad y su profesionalismo. Recomendamos al 100 *100 este lugar maravilloso. Y recomendamos pasar el atardecer en su piscina y en su jacuzzi con vistas a la represa. Gracias y muchos éxitos. Atentamente Ruyman y Mónica.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Javier

Muy bueno lugar para ir y relajar.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

H Antonio

Stayed 4 nights in Jan 2025