Find hotels near El Museo Castillo Serralles, Ponce from ￥19,639

"The hotel is nice with a great location. However, the room ACs can only be controlled by the front desk staff and they don’t work properly either. "

"All great"

"Staff saw I was in line but decided to take a phone call instead & make me wait. Never told at check-in where the pool & restaurant were. Handicapped parking spaces a joke; they were narrower than regular parking spots; not fit for a car. The pictures on the web of the ocean view did not match the real view, very disappointing to pay extra for the view & not get it."

"Lo pasé muy bien. Me gustó mucho"

"Habitación limpia y espaciosa. Todo bien limpio. Es un "motel" y se escucha mucho el ruido de los carritos de golf durante la madrugada."

"My room was flooded on my first because it rained. I had to stay in my wet molded room until the next day. And from the looks of the wall after the raining I am sure they knew of this rooms issue. It been over 3wk and now one from management contact me or responded to hotel.com regarding my issue. The outside of the hotel is run down, not what you see on the picture. Definitely not what I expected for the money I paid. Other parties of my team were staying at the Hilton and it's definitely night and day. It's not worth it, the Hardrock was a disappointment. The casino had talks close with no one to run the talks. The cook was not great, we were on Puerto Rico, I expected better."

"No agua caliente"

"Exactly what I expected and pleased with that. If you want the sound of the waves, it's right there although there isn't a beach per se. Located in a quiet neighborhood that's only a few minutes from big box shops, it's an easy jump off spot for exploring the area without having to deal with downtown streets. The apartment was well-appointed. Parking was easy and secure. The only complaint I have is the variability of hot water. It seemed to go from scalding to tepid, and difficult to find anything in between. "

"The air conditioning was not functioning properly during our stay. Additionally, there was early construction activity in the building that caused significant noise, disrupting our sleep. The disturbance was severe enough that we ultimately had to leave the property. "