「Although the resort is older, it is clean and well-maintained overall; however, our stay was completely ruined by defective room temperature controls and the staff's total lack of problem-solving ability. During very cold weather, the room temperature remained frozen at 69°F, and turning up the thermostat only produced cold air. When I complained, the front desk quickly moved us to another room, but the new room had the exact same heating issue. An engineer was sent to inspect it, but he...
「Although the resort is older, it is clean and well-maintained overall; however, our stay was completely ruined by defective room temperature controls and the staff's total lack of problem-solving ability. During very cold weather, the room temperature remained frozen at 69°F, and turning up the thermostat only produced cold air. When I complained, the front desk quickly moved us to another room, but the new room had the exact same heating issue. An engineer was sent to inspect it, but he...
JIN SOOK