Maria at check-in was exceptional. She was polite, friendly and even made us smile and laugh. Great job Maria.
Nicole
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Carla
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Carla
2024 年 5 月に 1 泊滞在
4/10 (不満)
margaret
2024 年 5 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Beds need to replaced found it need more cleaning
margaret
2024 年 5 月に 1 泊滞在
6/10 (普通)
chris
2024 年 5 月 9 日
chris
2024 年 5 月に 1 泊滞在
8/10 (良い)
Bram
家族旅行
2024 年 5 月 9 日
良かった点 : スタッフとサービス
Mirrors in the bathroom were dirty, great pool/atrium. And very helpful staff
Bram
2024 年 5 月に 1 泊滞在
6/10 (普通)
Lorraine
出張
2024 年 5 月 8 日
気になった点 : 設備とサービス
The four pillows were all to high and hard!!!
Lorraine
2024 年 5 月に 1 泊滞在
4/10 (不満)
sandra
家族旅行
2024 年 5 月 6 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
This place is disgusting. The rooms and surrounding area. Rooms are very out dated, some have updated showers and that is what they call renovated. Stains on beds. We reserved a few rooms due to a large group. 2 rooms had dirty beds. All looms outdated and stinky. Loud with worker and teenagers staying there and coming and going late at night. Teenagers loud outside
sandra
2024 年 5 月に 2 泊滞在
6/10 (普通)
Randi
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 6 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
We had to move our room around due to setting up a play yard for our child. We moved the night table and a bunch of old food from previous guests was found. It was an easy move of the end table, which clearly just showed how the rooms are easily skimmed over during cleaning.
There was also a big loud party just steps away from our room. Although we were impressed with not hearing the sound from the party, we were left hearing running from children and loud party guests all throughout the night. Just a note when booking where your rooms are.
Randi
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Shayne
小さなお子様連れの家族旅行
2024 年 5 月 5 日
良かった点 : 施設のコンディションと設備
We really enjoyed our stay, staff was great. Dining close and delicious easily accessible.
Shayne
2024 年 5 月に 1 泊滞在
6/10 (普通)
Brenda
2024 年 5 月 5 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I thought the property was very run down. They have a pool atrium that could be lit up and taken care with lights and more plants that would be beautiful but instead use it as a storage area for boxes of supplies and old carpeting. It's unfortunate. There is also only stairs for the pool side hotel for 3 floors which makes it impossible for luggage. Make note no complimentary brkfast but says there is when booking. The best part of my stay was the guest services manager Junard Gadong. He is the most pleasant, accommdating person I have had the pleasure of meeting. He is always happily greeting you, asking if u need anything and wanting to help in any way.He quickly changed my room for me which was the wrong room and proceeded to carry my bags up 3 flights of stairs and also down when I left. Offered to call a taxi for me. He is just a authentic great person. The hotel is lucky to have him. I give him 10 out of 5 stars!!!