6/10 (普通)
Benedetto Gaetano
出張, カップルで旅行
2023 年 11 月 19 日
良かった点 : 清潔度、施設のコンディションと設備
The apartment is nice and kind of comfy, except for one big miss (below) which kills the experience. The average rating comes from the lack of customers support / attention from the staff.
It is just absurd that in a large well equipped apartment there is no adequate coffee machine: there is only a kettle with Nescafé bags and a French press with no coffee. The fob are induction ones and it is not possible to use an external coffee machine (which we had brought). When called to ask for help, the reaction of the employee pointed to having received multiple times the complaint but never cared to do anything about it (same for me). So this was a quite disturbing attitude - I know but don’t care - and the very fact that you can’t make yourself a decent coffee when you wake up in the morning really lowers the quality of the experience by A LOT
Benedetto Gaetano
2023 年 10 月に 4 泊滞在
