The staff was ill prepared for serving guests to include being rude upon arrival. On check out the staff was trying to force us to pay again, luckily we travel with our receipts and were able to prove to the hotel that we had in fact paid through Expedia. Overall we were disappointed with our stay and would not recommend it to anyone.
This was a trip of a lifetime and wanted to stay in a castle for couple days and this place was hands down amazing so friendly, it’s quiet and clean. Looking forward to being back
Charlotte
2024 年 3 月に 2 泊滞在
4/10 (不満)
Rowan
カップルで旅行
2024 年 3 月 22 日
The castle itself is fantastic, and our room was brilliant. Unfortunately we were left disappointed though as it was booked as a birthday present, mostly for the Spa, which was mostly closed off. Plus in the morning it was closed all together due to work being done. We weren’t told about this prior to booking, and no offer of refund was offered.
Rowan
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Sally
2024 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sally
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Luke
カップルで旅行
2024 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
From the drive up at night we saw Dalhousie in its splendour. What can I say about the Magnificent Dalhousie Castle. All the Staff from front of house to waiting staff and the spa were outstanding. The Spa was magical, we booked in advance and would highly recommend the coconut head massage and back neck & shoulder massage. We came out feeling totally relaxed. Our room was so beautiful four poster room and my fiancee cried when she saw it. The room was huge and spotlessly clean. The grounds are stunning & the Falconry and archery are a must for any visitor to the castle. we will 100 percent be going back. Breakfast was so delicious and set your up for the day. Thankyou so much Dalhousie Castle for the most fabulous 4 night stay we have ever had. Keep doing what you are doing and we will definitely see you again. 10/10
Luke
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Jennifer
カップルで旅行, 家族旅行
2024 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing time at Dalhousie! Everything about the property was unique from drinks in the Sir Alexander Room to the Dungeon Restaurant to the breakfast in the Orangery, we had a great time!