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「Excellence staff」

「The staff were very friendly. We received towels on the first 3 days and trash taken out. The bathroom was not cleaned at all during our stay or the beds were not made at all. I have worked as a maid and I know at least every third day the beds sheets are changed and they are made every day. The bathroom was always clean and towels given. On our 4th day we asked for our room to be cleaned and was told it was written down but then the towels were not changed out and the trash was not taken...

「great place!」

「Todo lo que se trata de limpieza tienes que hacerlo tú mismo. Las sábanas y las toallas las cambian cada dos semanas. Al inicio de nuestra estancia teníamos puestas sabanas usadas y se queríamos cambiarlas solo nos permitían una vez y las demás cobraban. La basura también te toca sacarla.」

「The only thing I didn’t like were the pillows. Next time I will bring my own.」

「スタッフさんは親切でした！ バス停がすぐ前なので交通も便利です。 施設は古さを感じましたが、清潔でした。 一度だけエレベーターが使えない時がありましたが、すぐに業務用エレベーターを案内してくれました。 ビーチへのアクセスが最高なので 今度はシーズン中に伺います！」

「The staff and manager was great and they did attend to our problems as best as they could . The room was very roomy it had everything we needed. The problems that we encountered were that the air conditioner was not working the first day. Then also we found out that the water heater to the shower not working at all our whole time there.」

「Very clean and comfortable beds. Will stay here again. Front desk staff was very helpful.」

「Needs work」

「Clean, clean, clean! Cleanest hotel I have ever seen and I am a world traveler. Awesome staff of folks and great location. Two thumbs way up, no complaints.」

「Our beachfront room was perfect, view of the ocean was overwhelming. I liked having the pool overlooking ithe ocean. It was in a perfect place. We definitely will be returning to the Nautilus. It was a great day. The lobby was very welcoming. The decor was perfect.」