東 のリゾート

「Very little interest in guest service, a lot of interest in nickel and diming their guests. When you pull under the entry canopy, you can see the bellman standing inside at his desk. But he does not bother to even glance your way until after you unload 3 heavy suitcases and drag them thru the sliding glass doors to the front desk. For this treatment, we were charged in addition to the room rate, a $30 "Resort Fee" AND $15 nightly parking fee.. A suburban "resort" with acres of parking, but...

「I ordered the room near the eleveter because my legs are bad, but wasn't. My room wasn't housekeeping at two days, and I called and told the circumstances and to need new towels and water to front desk, but nobody delivered.」