「restaurant were not booked even with oral confirmations
Very humid inside the room
Can’t flash toilet papers in the toilet
Shower was too hot and too cold
Foods are terrible
Only two options for breakfast and lunch
The numbers of buses for transportation in the resort was too small
Luggage was not picked up at the booked time
」
「The experience at Hotel Gran Real Punta Cana II in Punta Cana, Dominican Republic, was disappointing. The hotel indicated that it had not received the reservation payment from Expedia, and staff stated that similar issues had affected other Expedia guests.
The room was very basic and lacked adequate bed linens. The bathroom had no towel rack, no shower curtain, and no hot water. In addition, the hotel is located in an area that may not feel secure to some travelers. Its address is difficult to...
「The property over all is good. My second time staying there, but it has deterioted since the last time. Balcony slidding door did not close. The bathtub was cracked in the middle. Not all outlets worked. The staff was great all around.」
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