4/10 (不満)
Lisa
カップルで旅行
2025 年 8 月 10 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Some of your staff are not friendly- management may want to remind them attitude matters. We had to drop our bikes off in your bike storage area as there was no parking available. We explained to someone seeing us at our car who was in a Burke truck we were leaving (in a space that wasn’t obstructing anyone to drop them quickly) he was rude . Then we tried to drive to the lower lot to park your wedding planner was the next one to give us a hard time. Two school busses blocked us in the circle and the first one was blocking everyone and idled there inappropriately with us stuck there for at least 5 min - we waited and realized they did’nt care about anyone they were blocking. we asked your wedding planner if they could move the bus so we could go… but she gave us a horrible attitude and said that was “the best she could do” and we’d have to wait. A pretty unbelievable way to handle that when we saw three other reasonable options where that bus could move to so we could finally go park our car (far away .. not exactly a prize for all of this). Eventually 10 min later the bus moved - it didn’t seem like that whole thing was necessary. Who thinks it’s ok to block off an entire driveway and idle there? She was unprofessional and nasty - not an acceptable way to treat other paying guests when you are running events here. Not a
Even an apology for blocking us in. I have been to this area many times before and stayed here but prefer nicer people at the The Wildflower Inn.
Lisa
2025 年 8 月に 3 泊滞在
