E.P. トム・ソーヤー州立公園周辺のホテル

「Tv did not work」

「I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

「​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement."」

「No specific complains, but with that quality, price should be lower.」

「Staff helpful, room was dated but very clean.」

「とにかく　トラベロッジではなく　トラブルロッジです。 以前の DAYIIN のほうが良かった気がします。 なぜ　ホテルは、空いているのに　エクスで予約ができなかったので しょうか ? 事情があり延泊が エクスで取れなかったのか不快でした。」

「Good 」

「古い建物ですが、リニューアルされていて電化製品、家具、風呂、トイレ、洗面所など 全て新しい設備。壁、床、カーペットも新しく気持ちよかった。もちろん清掃もきちんとされていた。ベッドが異常に高さがあって使いにくかった。子供や高齢者は登れないと思うくらい…その他は、良かったとおもいます。」

「Very lacking area dirty」

「Nothing felt safe about this place. Don’t stay with a child of any age. Homeless and people clearly on drugs living in the elevator and all around the parking lot. I missed that there was no refrigerator in the room. Super outdated no working outlets. Unfortunately we only had 6 hours to eat dinner/sleep and get back on the road or we would’ve left. Hair on towel when unfolded, stain on sheet. Hot water and water pressure for the shower we great though. People puking in the parking lot in the...

「Very slow check in, and」

「確かに毎日の清掃とは書いてなかったのですが 3泊しても一度もルームクリーニングタオル交換等は無かった別料金のようでした タオルはフロントにて交換はしてもらえました 」

「Have someone on staff at hotel for assistance clean rooms better」

「バスタブはあるのに、栓」