Clayton Hotel Düsseldorf City Centre

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Reviews

8.0 out of 10
Very good
Close to Konigsallee and Düsseldorf Christmas Market, Clayton Hotel Düsseldorf City Centre provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Immermann 41, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as car rentals on site and a bar.
The current price is ¥14,628
¥16,714 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Executive Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Sky Line Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

8.4 out of 10
Very good
(106 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Room

8.4 out of 10
Very good
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Located in Stadtmitte, a neighborhood in Düsseldorf, Clayton Hotel Düsseldorf City Centre is near a metro station and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Spend some time exploring the area's activities, including golfing and Segway tours. Visit our Düsseldorf travel guide
Map
40210, NW, Düsseldorf, Immermannstr. 41

What's nearby

  • A canal lined with trees and buildings.
    Konigsallee
    7 min walk - 0.7 km
  • A red brick theater with a large billboard advertising a show.
    Capitol Theater
    10 min walk - 0.9 km
  • A snow-covered Christmas tree with ornaments in front of a historic building with a clock tower.
    Düsseldorf Christmas Market
    15 min walk - 1.3 km
  • Dusseldorfer Schauspielhaus
    10 min walk - 0.9 km
  • German Opera at River Rhein
    12 min walk - 1.0 km

Getting around

  • Charlottenstraße-Oststraße Tram Stop
    2 min walk
  • Düsseldorf Central Station
    6 min walk
  • Düsseldorf Intl. Airport (DUS)
    21 min drive

Restaurants

  • Takumi 6th Spicy Tantan Men
    2 min walk
  • Takezo Ramen Bar
    2 min walk
  • Sphere Bay
    1 min walk
  • Food Jung
    2 min walk
  • Takumi
    2 min walk

About this property

Clayton Hotel Düsseldorf City Centre

  • Luxury hotel near Konigsallee
  • Düsseldorf Christmas Market and Rhine Promenade are located near Clayton Hotel Düsseldorf City Centre, which provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Immermann 41, offers lunch and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car rentals on site and a bar.
  • You'll also find perks like:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • An electric car charging station, an elevator, and a TV in the lobby
    • Secured bicycle storage, luggage storage, and newspapers in the lobby
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 393 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Eco-friendly toiletries, tubs or showers, and hair dryers
    • Flat-screen TVs with satellite channels
    • Refrigerators, coffee/tea makers, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Immermann 41

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1978
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Self parking fee: EUR 30.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Facilities fee: EUR 15.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE 348589519, Dalata Deutschland Hotelbetriebs GmbH, Clayton Hotel Düsseldorf, Immermannstrasse 41, 40210 Düsseldorf, 0049 211 834 0, HRB 124491

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Clayton Hotel Düsseldorf City Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Clayton Hotel Düsseldorf City Centre?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Clayton Hotel Düsseldorf City Centre on Nov 1, 2026 start from ¥14,628, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clayton Hotel Düsseldorf City Centre pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30.00 per day.

What time is check-in at Clayton Hotel Düsseldorf City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Clayton Hotel Düsseldorf City Centre?

Check-out is at 11:00 AM.

Where is Clayton Hotel Düsseldorf City Centre located?

Located in Stadtmitte, this luxury hotel is within 1 mi (2 km) of Konigsallee, Düsseldorf Christmas Market, and Rhine Promenade. Kö-Bogen and Savoy Theater are also within 10 minutes. Charlottenstraße-Oststraße Tram Stop and Klosterstraße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clayton Hotel Düsseldorf City Centre Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 443 out of 1023 reviews
Rating 8 - Good. 297 out of 1023 reviews
Rating 6 - Okay. 167 out of 1023 reviews
Rating 4 - Poor. 71 out of 1023 reviews
Rating 2 - Terrible. 45 out of 1023 reviews

Reviews

Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Leider ist das Hotel deutlich in die Jahre gekommen, was unseren Aufenthalt spürbar beeinträchtigt hat. Das Bett und der Föhn waren stark abgenutzt, im Flur fehlten Abdeckungen am Feuermelder. Auch die fehlende Abdeckung der Elektrik in der Sauna vermittelte leider keinen sicheren Eindruck. Der Wellnessbereich war insgesamt enttäuschend: Das Licht in der Sauna war defekt, sodass wir im Dunkeln saunieren mussten. Von den beiden Damenduschen funktionierte anschließend nur eine. Im Ruhebereich waren zudem Löcher in der Wand und Decke – leider kein Ambiente zum Entspannen. Völlig unverständlich fanden wir außerdem, dass das Treppenhaus ausschließlich im Notfall benutzt werden durfte. Für wenige Stockwerke mussten wir daher jedes Mal auf den Fahrstuhl warten, obwohl wir zu Fuß deutlich schneller gewesen wären. Der Pool auf dem Dach mit Blick über Düsseldorf ist grundsätzlich ein tolles Highlight. Leider roch das Wasser unangenehm und machte auch optisch keinen besonders sauberen Eindruck. Insgesamt hat der Zustand des Hotels unseren Aufenthalt leider deutlich beeinträchtigt. Noch einmal würden wir hier definitiv nicht übernachten.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for couple of days for the backstreet boys concert. This is a really nice hotel which is located centrally.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Disliked: Staff & service, amenities, property conditions & facilities
Nearby shopping and 7 min. walking to central station. They show swimming pool and GYM on the website but the door always locked. The front desk personal asked if I want to upgrade my room for extra money. My Expedia shows my membership status able to have free upgrades if available. They are doing construction work around the hotel, the entrance not clear from the roadside.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車寄せがあったのは便利でした。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war super. Das Personal auch sehr hilfsbereit und freundlich. Leider war die Öffnungszeiten des spa & Wellness Bereichs von 7:00 - 11:00 und 17:00 bis 21:00 für uns nicht all zu passend gewesen.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel in a fantastic location. The rooms are incredibly cool & comfortable, the breakfast spread is magnificent, abundant in delicious fresh food forall tastes, and the staff are exceptionally helpful throughout the building. Kudos to Karla and Mireia at the reception, I wish I knew the names of the lovely staff at the breakfast restaurant, all very professional and pleasant. I could not have loved more the pool with an amazing panoromic view of the city, and the spa is great too! Perfect for a relaxing weekend getaway, congratulations to all the staff foe their seamless and pitch perfct work.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war erstmalig in diesem Hotel und insgesamt sehr zufrieden. Das Hotel befindet sich in unmittelbarer Nähe zu Little Tokyo und ist somit sehr zentral gelegen. Die Sauberkeit und Ausstattung des Hotels waren einwandfrei. Besonders positiv hervorzuheben ist das Frühstücksbuffet, das eine sehr große und vielfältige Auswahl bot und qualitativ ebenfalls überzeugte. Hier war für jeden Geschmack etwas dabei. Lediglich die drei vorhandenen Aufzüge waren zu Stoßzeiten etwas zeitaufwendig. Da es sich um die einzigen Aufzüge im gesamten Hotel handelt, kam es teilweise zu Wartezeiten und kleineren Schlangen. Insgesamt kann ich das Hotel jedoch uneingeschränkt weiterempfehlen.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Hotel was in good location for shopping.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wie beschrieben
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ons verblijf was helaas erg teleurstellend. Vanaf het moment van inchecken voelden we ons niet echt welkom. De ontvangst was afstandelijk en we moesten zelf overal naar vragen, in plaats van dat belangrijke informatie duidelijk werd uitgelegd. Zo werd bij het inchecken bijvoorbeeld niet verteld dat je voor het zwembad een aparte kaart nodig hebt. Daar kwamen we pas later achter. Ook was de receptie vanuit de kamer telefonisch niet bereikbaar. Iedere keer dat we een vraag of probleem hadden, moesten we helemaal naar beneden lopen. Dat vind ik voor een hotel echt niet acceptabel. Daarnaast was het tijdens ons verblijf erg warm, maar de airconditioning kon niet lager worden ingesteld dan 19 graden. Hierdoor was het lastig om de kamer echt aangenaam koel te krijgen. Alles bij elkaar gaf het verblijf ons helaas geen gastvrij of verzorgd gevoel. Vooral de communicatie, service en ontvangst kunnen wat ons betreft flink verbeterd worden. Voor de prijs en het niveau dat je van een hotel verwacht, viel dit verblijf behoorlijk tegen.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamer was schoon en het personeel super vriendelijk
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super nice and luxurious. My only problem is the 2 times I have stayed here, the room cleaners have never given me more toilet paper. Leaving me and my boyfriend with only 2 rolls to last us the week.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
元日航ホテルなので、古いが安心。受付は日本語の上手な方がいますし、朝食も日本食コーナーあり。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel el precioso y el personal muy amable. Es cómodo y accesible a pie desde la central de tren.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Family with kids spent two difficult nights in super hot rooms AC wasn’t working, technician couldn’t fix it, Staff not accommodating
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The a/c did not work for half the hotel amid the heat wave in Dusseldorf. I switched rooms 3 times, and each room it did not work. The feedback from the staff was "many of the rooms a/c are not functioning so we can switch you", without any knowledge which rooms did work. I eventually slept in the room with no a/c. Separetely, access to the fitness center was not available, even after the supposed opening time. I would not stay there again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Let goed op welke kamertype je boekt want het zwembad zit er namelijk niet bij inbegrepen. Ontbijt staat duidelijk vermeld dat er een toeslag op zit maar het zwembad is alleen inclusief bij de duurste kamers.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fint hotel og centralt beliggenhed
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great experience and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und tolle Lage. Fanden es nur schade das man den Pool extra zahlen muss, deswegen hatten wir das Hotel auch gebucht, sind dann aber nicht in den Pool
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben für unseren Aufenthalt (Zimmer 366) eine Executive Suite gebucht. Positiv vorweg: Die Zimmer an sich sind wirklich sehr groß geschnitten und super modern eingerichtet. Das inkludierte Frühstück war absolut perfekt, ausgezeichnet in der Qualität und der Service war vorbildlich. Zwei Kritikpunkte gab es dennoch: Die Klimaanlage hatte Schwierigkeiten mit den hohen Temperaturen (Zimmer kühlte nachts kaum unter 25,5 °C ab) und das Badezimmer ist im Gegensatz zum Wohnbereich deutlich älter und wies leider etwas Schimmel in der Dusche auf. Zudem entsprach die Raumaufteilung eher einer Junior-Suite als der gebuchten Executive Suite mit separatem Wohnbereich. Warum trotzdem 4 Sterne? Der Umgang des Managements mit unserer Kritik war absolut vorbildlich, professionell und extrem kulant. Auf unsere schriftliche Reklamation wurde sofort reagiert, die Fehler in der Online-Beschreibung werden korrigiert und uns wurde unaufgefordert sogar mehr als die geforderte Preisdifferenz erstattet. Fazit: Ein tolles Hotel mit kleinen Schwachstellen im Bad/Klima, aber einem herausragenden Gästeservice, der Probleme nicht weglächelt, sondern sofort im Sinne des Gastes löst. Wir kommen gerne wieder!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Der Ort ist sehr gut und das Hotel selbst ist schon. Wir waren aber da während einer Hitzewelle und die "Klimaanlage" war eher ein Fan. Der TV während Weltmeisterschaft war kaputt und die Schlüsselkarte waren mehrmals unkonfiguriert.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel. Our anniversary stay was unfortunately ruined. Although we completed the online check-in in advance, we did not receive the password needed to collect the key. The check-in process was poorly handled, and we had to wait for more than two hours. In addition, the air conditioning was not working, so we could not sleep properly on a very hot night. The issue was not fixed, and the hotel only offered a discount instead. Overall, it was a very disappointing experience.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel we have stayed in Germany, Delicious breakfast and the staff’s were excellent, very kind and helpful . The rooms and hotel in general is spacious I will give it a five star. We will be back again in October. Thank you. Ria
Stayed 4 nights in Jun 2026