「Some staff were really helpful and solved problems well. Other younger desk staff made mistakes (got room number wrong for taxi and almost sent driver away, then called a second taxi while driver was still there) or were unhelpful and gave up easily (looked for a lost jacket indifferently).
Older desk staff made much more of an effort and found coat easily.
Younger staff lacked a willingness to work.」
「Some staff were really helpful and solved problems well. Other younger desk staff made mistakes (got room number wrong for taxi and almost sent driver away, then called a second taxi while driver was still there) or were unhelpful and gave up easily (looked for a lost jacket indifferently).
Older desk staff made much more of an effort and found coat easily.
Younger staff lacked a willingness to work.」
Michael