The single bed in the second room seems broken because it makes a very loud sound everytime there is a small movements from the user.
ZyahZ
2019 年 7 月に 1 泊滞在
10/10 (非常に良い)
Amar
2019 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amar
2019 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 4 月 11 日
良かった点 : スタッフとサービス、設備とサービス
beautiful beach view
宿泊されたお客様
2019 年 4 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
okay... air panas rosak
宿泊されたお客様
2019 年 1 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス
Beautiful sunrise view from room.
Best for the location near beach. Sunrise from sea from your window is beautiful. 5 min drive to town for food and supermarket.
宿泊されたお客様
2018 年 6 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 1 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We booked for a house facing the sea under Semarak Beach Inn but unfortunately they gave us a house that is under Promenade (apparently under same management) which is not facing the sea at all (totally no view). We argued on this as we paid the price for seaview and they insist that the amount we paid for is for the back house with view. We produced booking evidence but they insist that we need to pay extra RM20 for the beach front house. They also keep telling us that its Expedia's fault and asked us to lodge a report to Expedia. The question was 'Why should we?'. we did the booking under Hotels.com and have nothing to do with Expedia sending them wrong email. That will be their problem with Expedia not us as customer. When we advised them that they are the one who should be complaining to Expedia, they bickered to us that it is us who should do the complaints yada yada yada. The manager who handles this matter on site was very rude. He doesn't listen to customers. Everytime we wanted to explain, he interrupted us and continue his bickering. Spoke with the Boss (owner) to explain and seek for solution, sadly, the Boss is also bad in customer service. Before I could explained, he shuts me off. Just to summarize, Service is really bad and we felt cheated. My advice is, stay away! House 2/10. Service 1/10.
Did i mentioned, the sofa was broken (they fixed by putting a concrete brick to elevate the sofa). Broken toilet/wash basin. dirty fridge.
宿泊されたお客様
2018 年 1 月に 1 泊滞在
10/10 (非常に良い)
Raja Haliza
2017 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place, clean & comfortable. Cross road to the beach & nearby varieties of food stalls