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「We did not use it」

「I booked a luxury house … When we got there we were put into an apartment. After speaking to the manger we were into the luxury house …but when go to the house the carpets were wet. They then tried to give us another house that didn’t look as if it was clean … 」

「We had a fantastic stay, host was super friendly and helpful, on call, cottages was newly furnished, had all the basics, limited Wifi, but enough for emails and Watsapps, could watch rugby at the restaurant, meals there upon request, emergency lighting around the premises during load shedding but not in the unit so take your torches, breath taking walks and river views, enough stunning swimming spots along the multiple pristine river crossings along the way for the hot summer day walks in the...

「2 weeks prior to our arrival, we sent a message, and have still not had a reply. At arrival, the host did not know we were coming and had no info about our booking. Luckily she did a good job on preparing our house quickly. Kitchen supply was very old, frying pan useless and no toaster. 」

「Yeah」